Caleb Schiffner
Wetaskiwin,AB
Summary
Dedicated Customer Service Professional
Highly motivated and personable customer service representative with over 5 years of experience in delivering exceptional service in fast-paced environments. Proven track record of effectively resolving customer issues, enhancing satisfaction, and fostering positive relationships. Skilled in active listening, empathy, and problem-solving, ensuring each interaction leaves a lasting positive impression. Passionate about creating memorable customer experiences and committed to continuous improvement.
Overview
9
9
years of professional experience
Work History
Grocery Clerk
Jordan Brooks
09.2021 - 07.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Pump Attendant
Terri Scott
08.2018 - 06.2021
- Provided excellent service through timely responses to customer inquiries and concerns.
- Provided exceptional customer service by answering questions about fuel types and prices, as well as offering additional services and products available at the station.
- Enhanced customer satisfaction by providing efficient fueling services and maintaining a clean work environment.
- Demonstrated strong multitasking abilities while managing multiple vehicles'' refueling needs simultaneously without compromising quality of service or safety standards.
Welder
Mark Schiffner
06.2015 - 02.2018
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
Education
High School Diploma -
Leduc Composite High School
Leduc, AB06.2017
Skills
- Customer Service
- Teamwork and Collaboration
- Punctual and Reliable
- Excellent Communication
Languages
English
Full Professional
Timeline
Grocery Clerk
Jordan Brooks
09.2021 - 07.2024
Pump Attendant
Terri Scott
08.2018 - 06.2021
Welder
Mark Schiffner
06.2015 - 02.2018
High School Diploma -
Leduc Composite High School
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