Caleb Ransome

• Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
• Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
• Consistently exceeded sales targets through effective communication skills and persuasive selling techniques.

• Collected room deposits, fees, and payments.
• Completed late check-ins and directed guests to rooms and facilities.
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.

Move/Stock liquor onto their respective shelving units. Taking inventory of incoming stock (Pallets and a clipboard) and grasping different types of wines, beer, and seltzers. Finally, just be friendly with customers and make them feel welcome.

• Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
• Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
• Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.