Web Reseach
Caleb Edem Quarcoo
Business Development Executive
Mississauga,ON
Summary
Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 7+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Marketing Manager
Crystal Plus Travels
Accra, Ghana
06.2017 - 12.2023
- Created 20 company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs by 40%.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Administrator
Jesus Cares Day Care Center
Kumasi, Ghana
01.2021 - 08.2023
- Screened and transferred 50 calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Business Development Executive
Klems Realty And Engineering Consult
Accra, Ghana
05.2019 - 07.2020
- Identified and pursued 10 valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support client acquisition.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success by 30%.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Identified business development challenges and customer concerns for proactive resolution.
Manager, Sales and Customer Support
SlimTea Ghana
Accra, Ghana
01.2016 - 05.2017
- Accomplished 15 multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members by 20%.
Undergraduate Teaching Assistant
University Of Ghana, Legon
Accra, Ghana
08.2015 - 12.2016
- Checked assignments, proctored tests and provided grades according to university standards.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored 25 struggling students individually and in small groups to reinforce learning concepts.
- Partnered with 2 teachers to plan and implement lessons following school's curriculum, goals, and objectives.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment by 35%.
Senior Waiter
Zen Garden
Accra, Ghana
12.2015 - 10.2016
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Handled over 10 customer complaints professionally daily, resolving issues through diplomatic acknowledgment and commitment to service.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor of Arts - Psychology And Theatre Arts
University of Ghana
Accra 09.2011 - 12.2015
High School Diploma -
Kumasi Anfglican Senior High School
Kumasi 09.2007 - 06.2011
Skills
Market Positioning
undefinedAccomplishments
- Vice-President. Junior Common Room (James Top Nelson Yankah Hall) ,University of Ghana. 2013-2015.
- Received “Best Worker of the year” for securing and completing solar street light installation project.
- Collaborated with team of Engineers in the development of Communication Tower Constrcution.
Interests
Project management
Cryptocurrency
Swimming
Timeline
Administrator
Jesus Cares Day Care Center
01.2021 - 08.2023
Business Development Executive
Klems Realty And Engineering Consult
05.2019 - 07.2020
Marketing Manager
Crystal Plus Travels
06.2017 - 12.2023
Manager, Sales and Customer Support
SlimTea Ghana
01.2016 - 05.2017
Senior Waiter
Zen Garden
12.2015 - 10.2016
Undergraduate Teaching Assistant
University Of Ghana, Legon
08.2015 - 12.2016
Bachelor of Arts - Psychology And Theatre Arts
University of Ghana
09.2011 - 12.2015
High School Diploma -
Kumasi Anfglican Senior High School
09.2007 - 06.2011
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