Caleb Nsa
OTTAWA,ON
Summary
My detail-oriented experience reflects a strong and progressive track record in leadership roles. I establish clear guidelines and enforce consistent standards to keep teams and I engaged, aligned, and focused on achieving key objectives. I bring excellent relationship-building, multitasking, and decision-making abilities to dynamic work environments.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Manager
restaurant MAKASI
Gatineau, QC
06.2025 - 12.2025
- Assisted in managing daily restaurant operations and ensuring efficient service.
- Coordinated staff schedules to optimize coverage during peak hours.
- Trained new employees on service standards and restaurant policies.
Cashier
Cineplex Landsdowne
OTTAWA, ON
11.2024 - 03.2025
- Processed customer transactions efficiently at the concession stand.
- Assisted customers with inquiries about movie showtimes and ticket options.
- Maintained cleanliness and organization of the cashier area during shifts.
Customer Service Representative
Desjardins
Gatineau, Quebec
06.2022 - 08.2022
- Assisted customers with inquiries regarding financial products and services.
- Processed transactions accurately using company-specific software systems.
- Resolved customer issues through effective communication and problem-solving techniques.
Education
Bachelor in Public Administration - Social Sciences
University of Ottawa
Ottawa 01.2022 - 04.2027
Skills
- Bilangual communication (French, English)
- Customer service excellence
- Digital literacy (AI tools, Microsoft Word, Excel…)
- Rapid adaptability
- High-Integrity Financial Handling & Confidentiality
- Operational Leadership & Team Coordination
Timeline
Assistant Manager
restaurant MAKASI
06.2025 - 12.2025
Cashier
Cineplex Landsdowne
11.2024 - 03.2025
Customer Service Representative
Desjardins
06.2022 - 08.2022
Bachelor in Public Administration - Social Sciences
University of Ottawa
01.2022 - 04.2027