Caleb Herle
Ladysmith,BC
Summary
I have many years experience in the customer service industry, everything from supplying food service to customers, to providing computer service to law firms. I pride myself on being very mechanically adapt and have operated many different types of tools and equipment over my various jobs. I enjoy physical fitness and go on regular runs and have completed the Vancouver Half Marathon, as well as the Vancouver Sun Run.
I enjoy building servers, 3D printing fun projects and performing maintenance on my car in my free time.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
Coldstar Solutions
06.2024 - Current
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- In charge of Loading and unloading trailers using a variety of different equipment from forklifts to ride on pallet trucks.
- Operating as the warehouse lead hand, delegating tasks and ensuring the operation ran smoothly.
- Receiving orders from company vendors, ensuring paperwork was correct and the orders were properly inventoried and stored
Night Auditor
Microtel Inn and Suites
08.2023 - 06.2024
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Kept accounts in balance and ran daily reports to verify totals.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Shipping and Receiving Manager
Volken's Market and Furniture
02.2022 - 03.2023
- Operated as the warehouse supervisor in charge of all ingoing and outgoing shipments.
- Operated multiple different types of forklifts including electric, propane and flexi models, lift trucks, and hand trucks.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Received all orders, handling the paperwork and ensuring all items arrived and were inventoried properly.
Computer Technician
Concise Systems Corporation
11.2020 - 01.2022
- I was the lead bench technician in charge of hands on diagnostics, preparation and upgrades of computer systems hardware and software. I also dealt directly with customers in regards to sales and simple explanations of processes.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Set up and maintained user accounts and client access.
- Recovered critical information from data back ups to restore functionality.
- Maintained office PCs, networks and mobile devices.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Pizza Delivery/customer Service
Roberts Street Pizza
07.2018 - 11.2020
- In this role, I assisted with food preparation prior to opening, provided customer service and order taking, as well as being a delivery driver.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Customer Service
Save On Foods
06.2015 - 07.2018
- During my time at SOF, I was assigned a wide variety of responsibilities. These ranged from providing customer service, to managing dairy inventory, to shipping/receiving, to deli operation.
Education
Grade 12 Graduate -
Homeschooled
Ladysmith05.2017
Skills
- System information
- Excellent people skills
- Composure under high pressure
- Oral communications
- Healthy and fit
- Organizational and time management skills
- Attention to detail
- Computer troubleshooting
Certification
- BC Food Safe Certification: Competent
- Level one first aid
Languages
English
Timeline
Warehouse Forklift Operator
Coldstar Solutions
06.2024 - Current
Night Auditor
Microtel Inn and Suites
08.2023 - 06.2024
Shipping and Receiving Manager
Volken's Market and Furniture
02.2022 - 03.2023
Computer Technician
Concise Systems Corporation
11.2020 - 01.2022
Pizza Delivery/customer Service
Roberts Street Pizza
07.2018 - 11.2020
Customer Service
Save On Foods
06.2015 - 07.2018
Grade 12 Graduate -
Homeschooled