Caleb Greenfield
Clifford,ON
Summary
Adept at enhancing customer satisfaction and streamlining operations, my tenure at Saugeen Agri Services and Canadian Tire showcases a blend of exceptional customer service and technical proficiency. Achievements include surpassing project deadlines and boosting repeat business through active listening and robust product knowledge, underpinning a track record of operational excellence and client trust.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Nutrient Application Technician
Saugeen Agri Services
07.2022 - 11.2024
- Provided valuable input during the development phase, ensuring applications met end-user needs and expectations.
- Contributed significantly towards meeting project deadlines by consistently completing tasks ahead of schedule.
- Identified potential issues through rigorous quality assurance checks, preventing future complications.
- Assisted in increasing customer satisfaction by providing timely and accurate technical support.
- Monitored system performance to identify potential issues.
- Handled multiple client projects simultaneously, maintaining a high level of organization and attention to detail at all times.
Shop Assistant
Saugeen Agri Services
07.2022 - 11.2024
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Contributed to minimizing downtime by promptly addressing any tool or equipment malfunctions within the shop area.
- Maintained shop or designated area with regular cleaning.
- Collaborated with team members to complete complex repair jobs, resulting in high-quality workmanship and customer satisfaction.
- Assisted in maintaining a safe working environment through adherence to established safety protocols and regular equipment inspections.
Parts Counter Sales Person
Canadian Tire
01.2020 - 07.2022
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Crosstrained in other areas of the dealership, gaining valuable perspective into overall business operations.
- Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
Education
High School Diploma -
Norwell District Secondary School
Palmerston, ON06-2021
Skills
- Customer service
- Active listening
- Verbal and written communication
- Product knowledge
Languages
Timeline
Nutrient Application Technician
Saugeen Agri Services
07.2022 - 11.2024
Shop Assistant
Saugeen Agri Services
07.2022 - 11.2024
Parts Counter Sales Person
Canadian Tire
01.2020 - 07.2022
High School Diploma -
Norwell District Secondary School
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