Cale Brophy
Calgary,AB
Summary
Knowledgeable with solid background in delivering exceptional customer service. Successfully handled high-volume transactions and resolved customer inquiries. Demonstrated strong communication and problem-solving skills, consistently supporting team goals and improving service quality.
Overview
7
7
years of professional experience
Work History
Front End Service Clerk
Calgary Co-op
06.2019 - Current
- Handled phone inquiries from customers professionally, addressing their questions or concerns efficiently while maintaining excellent telephone etiquette.
- Proactively addressed potential issues by monitoring inventory levels near checkout areas and restocking as needed.
- Utilized strong communication skills to effectively relay important information between management and other front-end staff members.
Stock Associate
Marks Work Warehouse
11.2018 - 01.2019
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
Warehouse Associate/ Data Entry Associate
ECCO Supply Ltd.
07.2017 - 11.2017
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Data Entry - accurate typing skills, computer proficiency, maintain attention to detail.
Education
High School Diploma -
Lord Beaverbrook High School
Calgary, AB06-2019
Skills
- Reliability and punctuality
- Maintain time management, able to multi-task
- Proficient in typing and written communication, as well as verbal communication
- Customer inquiries
- Training junior team members
Languages
Timeline
Front End Service Clerk
Calgary Co-op
06.2019 - Current
Stock Associate
Marks Work Warehouse
11.2018 - 01.2019
Warehouse Associate/ Data Entry Associate
ECCO Supply Ltd.
07.2017 - 11.2017
High School Diploma -
Lord Beaverbrook High School
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