Calandra Guiry
Woodstock,Canada
Summary
Leader in Security and Loss Prevention with 27 years’ experience driven by team building and developing talent. Passionate about creating a collaborative environment to champion initiatives and build programs that mitigate risk and reduce shrink. Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
30
30
years of professional experience
Work History
Director, Risk & Loss Prevention
Sephora Canada
09.2016 - Current
- Leading a strategic team of managers, investigators, and agents who focus on reducing loss through innovative risk management programs and initiatives resulting in a 60% increase in productivity in 2024
- Mitigating risk utilizing a risk management framework while creating and executing policies, audits, and other programs
- Protecting the people, assets, and brand of Sephora
- Creating shrink and risk initiatives to reduce overall loss
- Supporting all stores across Canada, Head Office, and Distribution Centers by building partnerships with cross-functional departments and collaborating on programs within to mitigate risk and increase overall company profitability
- Responsible for all budgets, projections, and statistics relating to the LP Program
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Regional Loss Prevention Manager/Corporate Risk Manager LP
Rexall
07.2013 - 09.2016
- Managed over 400 stores across Canada including the physical security of all buildings and supported shrink reduction by developing programs and policies to mitigate loss
- As a Regional LP Manager, supported 71 stores across SW Ontario
- Reduced High Shrink Stores by 50%
- Implemented targeted loss prevention initiatives in high-risk areas, significantly decreasing occurrences of theft in those locations.
- Streamlined communication channels between regional stores to efficiently share information on loss prevention trends and strategies.
Asset Protection MANAGER
Target
12.2012 - 07.2013
- Helped to pioneer the LP program across SW Ontario as Target entered Canada
- Lead trainer for SW Ontario
- Managed a team of LP Agents
- Reviewed tracking system information to uncover and successfully pursue over $500k in overcharged claims.
Internal INVESTIGATOR
HBC
01.2004 - 01.2011
- Supported 67 stores across SW Ontario by investigating internal dishonesty with HBC employees across three banners
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
Police OFFICER
Oxford Community Police, and London Police Service
01.1995 - 01.2004
- 2002-2004 Community Liaison Officer working in the High Schools and within the community
- 2000-2002 Police officer in Oxford County (Woodstock, ON) Protecting and serving the community
- 1995-2000 Police officer in London Ontario spending 5 years protecting and serving the community
Education
Risk Management Certification -
University of Toronto
12.2023
Certification -
Ontario Police College
12.1999
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
Certificationsmemberships
- Wicklander-Zulawski Interviewing certification
- Wicklander-Zulawski Phone interview certification
- Teaching Adults level 1/2/3 – Ontario Police College
- Advisory committee member – Retail Council of Canada
- Woman In Security Liaison - ASIS
- Member of the product advisory council – Whistleblower Integrity counts
Languages
English
Native or Bilingual
Timeline
Director, Risk & Loss Prevention
Sephora Canada
09.2016 - Current
Regional Loss Prevention Manager/Corporate Risk Manager LP
Rexall
07.2013 - 09.2016
Asset Protection MANAGER
Target
12.2012 - 07.2013
Internal INVESTIGATOR
HBC
01.2004 - 01.2011
Police OFFICER
Oxford Community Police, and London Police Service
01.1995 - 01.2004
Risk Management Certification -
University of Toronto
Certification -
Ontario Police College
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