Summary
Overview
Work History
Education
Skills
Timeline
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Calum Jones

Toronto,Ontario

Summary

Dependable worker with experience in dynamic, diverse and high-performance environments. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

13
13
years of professional experience

Work History

Irrigation Technician

Poseidon Canada
04.2015 - 08.2023
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Installed irrigation systems for all types of customers, both residential and commercial.
  • Inspected sprinkler heads across grounds and identified maintenance needs.

Set Dresser

Various Productions
09.2020 - 07.2023
  • Sourced required props and materials to dress sets for [Type] and [Type] productions.
  • Kept sets and props maintained for duration of production.
  • Constructed, assembled and placed large set pieces.
  • Followed production designs and met challenging timelines.
  • Worked effectively in fast-paced environments.

Server

Petit Dejeuner
02.2011 - 03.2017
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Bachelor of Arts - History

University of Toronto
Toronto, ON

Skills

  • Customer Service
  • Location Dressing
  • Inventory Organization
  • Hospitality Service Expertise
  • Space Designing
  • Cool Under Pressure
  • Adaptable and Flexible

Timeline

Set Dresser

Various Productions
09.2020 - 07.2023

Irrigation Technician

Poseidon Canada
04.2015 - 08.2023

Server

Petit Dejeuner
02.2011 - 03.2017

Bachelor of Arts - History

University of Toronto

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Calum Jones