Cajaana Kanagaratnam
East Gwillimbury,ON
Summary
Results-driven Certified Associate in Project Management professional with expertise in data analysis, project management, and process improvement seeking managerial and leadership opportunities. Proven ability to handle multiple tasks simultaneously, collaborate with diverse personalities, and provide effective leadership. Adaptable and forward-thinking, able to meet demanding timelines, budgets, and scope while addressing dynamic company needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Secretary - Integrated Business
York Region
Newmarket, ON
11.2023 - Current
- Same as below.
Administrative Secretary - Public Works
York Region
Newmarket, Ontario
02.2024 - 10.2024
- Kept thorough documentation, reviewed, and submitted all financial transactions, packing slips, manifests, and invoices to track shipment and payment of a large volume of supplies through the Jira platform, approximately 100 invoices a week.
- Updated Administrative Clerical Secretary Manual to incorporate new procedures and ease training processes for management.
- Put together briefing notes, award letters, confirmation of budget, and liability documentation for procurement packages worth up to 1 million dollars for management to review and sign.
- Managed tracking of 40+ fleet vehicles, CVOR statuses, and 407 transponders to ensure field technicians' ease of travel.
- Event planning for all-day branch event, day for 150+ staff members, including booking venue, audio/visual set up, activity planning and games, food selection while managing dietary restrictions, and clean up.
Administrative Secretary - Public Health
York Region
Newmarket, Canada
05.2022 - 11.2023
- Provided multiple clinics around York Region with an adequate number of supplies and kept inventory at storage facilities up to date for all clinical staff.
- Kept thorough documentation and reviewed all financial transactions, packing slips, manifests, and invoices to track shipment and payment of a large volume of supplies through the Jira platform.
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe and ethical working environment.
- Used critical thinking to break down problems, evaluate solutions, and make decisions to improve current processes and duties.
- Identified issues, analyzed information, and provided solutions to problems to create efficiency and decrease cost outcomes by gathering data, performing data analysis, and creating reports.
- Participated in continuous improvement by generating suggestions, updating documentation and guidelines, and engaging in problem-solving activities to support teamwork
- Trained new and existing personnel on updated or enhanced applications, products, and job functions to ensure all employees have the knowledge and information to perform duties.
Health Record Clerk
Southlake Regional Health Centre
Newmarket, Canada
08.2020 - 05.2022
- Completing requests for medical information from patients, hospitals, physicians, and other medical administrators while adhering to privacy and confidentiality laws by mailing or faxing correct documentation, images, and other medical files to addressed individuals.
- Managing a multi-line phone system from the public, other hospitals, or clinics looking for information or assistance on medical records and retrieval.
- Releasing the deceased to proper authorities, with proper legal documentation.
- Prepping, scanning, and indexing documents to the right accounts and making sure correct information is inputted on all systems throughout the hospital.
- Assisting patients and family with setting up a Patient Connect Portal Account to allow for electronic medical information, either by self-administration, proxy documentation, or to designated Power of Attorney's.
- Knowledgeable and proficient with McKesson, Meditech, PHS, and STAR software.
- Registering and admitting patients at rotating Welcome Centres and the Emergency Department within a certain time frame.
- Filing, photocopying, scanning, and putting together documents, putting in orders, and performing other administrative duties to assist other healthcare professionals in their job.
- Booking any follow-up imaging appointments regarding previous emergency visits.
- Collecting payments for EMS and other OHIP fees requires using Interac.
Student Project Manager, Data Analytics
Under NDA
ON, Canada
01.2022 - 04.2022
- Developed a detailed schedule for planning and tracking student progress, sprint reviews, and client meetings.
- Documented project requirements, processes, and procedures with the client to determine project scope, budget, and schedule were met.
- Established relationships with appropriate client stakeholders to ensure proper communication standards and engagement.
- Recommended improvements to established business processes, enabling better project turnaround timeframes.
- Organized and led kickoff and status meetings to communicate project expectations throughout the project lifecycle.
- Led meetings to detail project milestones, brainstorm ideas, and determine appropriate techniques to manage tasks while still reviewing completed tasks up to date.
Patient Access Associate
Southlake Regional Health Centre
Newmarket, Canada
06.2018 - 08.2020
Education
Postgraduate Certificate - Project Management
Georgian College
Barrie04.2022
Bachelor of Science - Health Management
York University
Toronto04.2021
Skills
- Information confidentiality
- Performance Monitoring
- Agile methodologies
- Stakeholder Relations
- Performance Improvement
- Budgeting and forecasting
- Systems Implementations
- Issue and conflict resolution
- Administration and Reporting
- Strategic Planning
- Quality Standards
Certification
Certified Associate in Project Management
Timeline
Administrative Secretary - Public Works
York Region
02.2024 - 10.2024
Administrative Secretary - Integrated Business
York Region
11.2023 - Current
Administrative Secretary - Public Health
York Region
05.2022 - 11.2023
Student Project Manager, Data Analytics
Under NDA
01.2022 - 04.2022
Health Record Clerk
Southlake Regional Health Centre
08.2020 - 05.2022
Patient Access Associate
Southlake Regional Health Centre
06.2018 - 08.2020
Certified Associate in Project Management
Postgraduate Certificate - Project Management
Georgian College
Bachelor of Science - Health Management
York University
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