Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Caity Pira

Ventura

Summary

Personable professional with a proven history of leadership, problem-solving abilities, quick-thinking skills, and excellent execution of all tasks. Experience stepping into roles and quickly making positive changes to drive company success. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources.

Overview

7
7
years of professional experience

Work History

Assistant Manager

The Natural Cafe
Westlake
06.2024 - Current
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained and mentored staff on customer service best practices.
  • Coordinated inventory management to maintain stock levels and product freshness.
  • Resolved customer inquiries and complaints to improve satisfaction rates.
  • Collaborated with management on strategic planning for operational improvements.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Executed daily bank transactions through deposit drop-off and change collection

Sales Associate

Pee Wee Comics
Agoura Hills
01.2019 - Current
  • Assisted owners with product assessment and handling of products
  • Organized merchandise and helped downsize on unwanted product
  • Photographed products using a digital camera, edited them using Adobe photoshop, and then uploaded to e-commerce website

Sales Associate

Spirit Halloween
Ventura
07.2023 - 11.2023
  • Assisted customers with product selection and provided recommendations.
  • Organized merchandise displays to enhance store layout and visibility.
  • Operated cash register and processed customer transactions efficiently.
  • Maintained inventory levels by restocking shelves and managing stockroom.
  • Participated in store setup for seasonal events and promotional activities.
  • Greeted customers and provided exceptional customer service.
  • Unloaded incoming shipments from delivery trucks efficiently and safely.

Supervisor

Blenders In The Grass
Camarillo
08.2022 - 02.2023
  • Supervised daily operations of smoothie production and customer service teams.
  • Trained new employees on blending techniques and customer interaction standards.
  • Ensured compliance with health and safety regulations in food preparation areas.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Implemented process improvements to enhance efficiency in smoothie preparation workflows.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

High School Diploma -

Ventura High
Ventura, CA
06-2023

Skills

  • Adaptive
  • Organizational
  • Collaborative
  • Leadership
  • Photography
  • Customer Service
  • Staff Training
  • Problem solving

Affiliations

  • Baking & Cooking
  • Photography
  • Poetry
  • Hiking
  • Journaling
  • Mild Floral Design
  • Music
  • Fashion

Languages

English
Professional

References

References available upon request.

Timeline

Assistant Manager

The Natural Cafe
06.2024 - Current

Sales Associate

Spirit Halloween
07.2023 - 11.2023

Supervisor

Blenders In The Grass
08.2022 - 02.2023

Sales Associate

Pee Wee Comics
01.2019 - Current

High School Diploma -

Ventura High

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Caity Pira