Proficient in preparing briefing notes and correspondence while fostering strong relationships with internal and external stakeholders. Demonstrated ability to support daily operations and collaborate effectively with peers to ensure seamless workflow. Advanced expertise in MS Office applications, including Outlook, Word, Excel, and PowerPoint. Skilled in handling confidential information and delivering exceptional customer service through strong written and verbal communication.
Overview
12
12
years of professional experience
Work History
Resource Coordinator
Ledcor
Edmonton, Canada
02.2022 - Current
Support day-to-day operations of a field team of 100 to 150 personnel.
Assist in preparing for annual client work programs, ensuring field personnel are hired, equipped, and ready for operations.
Collaborate with HR and Client Representatives to identify suitable candidates for staffing needs.
Manage PPE orders, ensuring compliance with safety regulations.
Support the finance team with timesheet submissions and approvals.
Handled various ad hoc tasks, including direct collaboration with clients, and coordination with field staff to support operational needs.
Oversaw supplier invoicing and partnered with the Procurement and Purchasing teams to ensure timely and accurate payments.
Organized and facilitated safety training for field personnel to support operational standards.
Acted as the key operations liaison for third-party contacts, driving communication, and resolving issues promptly.
Scheduling Care Coordinator
CBI Health
Edmonton, Canada
08.2020 - 12.2021
Managed complex patient care plans and optimized scheduling software for effective staff coordination.
Acted as the liaison between patients, families, and staff to resolve scheduling issues with a people-first approach.
Collaborated with supervisors to identify and address workflow challenges.
Maintained accurate records to support service delivery and ensure documentation met regulatory expectations.
Administrative Specialist
Halliburton
Edmonton, Canada
02.2018 - 05.2020
Processed vendor invoices using SAP while ensuring policy compliance.
Supported financial and HR teams with month-end tasks and data entry.
Managed and organized internal SharePoint resources to aid internal knowledge sharing.
Applied data insights to improve operational and administrative processes.
Receptionist
Halliburton
Edmonton, Canada
11.2016 - 02.2018
Coordinated office communications and managed administrative functions including mail distribution, scheduling, and reporting.
Provided support for boardroom meeting coordination and cross-team collaboration.
Server
Earls Kitchen + Bar
Edmonton, Canada
11.2013 - 10.2016
Delivered customer-focused service in a high-volume environment.
Worked effectively in a team and helped support operational efficiency during peak hours.
Education
Diploma in Business Administration - Human Resources Management
Northern Alberta Institute of Technology (NAIT)
Edmonton, AB
05.2015
Diploma in Business Administration - Management
Northern Alberta Institute of Technology (NAIT)
Edmonton, AB
05.2015
Skills
Recruitment
Onboarding
SAP software
HRIS systems
Remote work experience
Relationship building
Workday
PeopleSoft
SharePoint
MS Office (advanced)
Zoom, Teams, Skype
Administrative support
HR policies and processes
Relationship management
Timeline
Resource Coordinator
Ledcor
02.2022 - Current
Scheduling Care Coordinator
CBI Health
08.2020 - 12.2021
Administrative Specialist
Halliburton
02.2018 - 05.2020
Receptionist
Halliburton
11.2016 - 02.2018
Server
Earls Kitchen + Bar
11.2013 - 10.2016
Diploma in Business Administration - Human Resources Management