Caitlyn Mercer

• Worked closely with other Deputy Coroners to build a cohesive team capable of efficiently handling high caseloads.
• Developed strong relationships with funeral homes to ensure proper handling of decedents'' remains throughout the process from removal to burial or cremation.
• Assisted thorough autopsies to determine cause and manner of death, contributing to accurate case resolutions.
• Adhered strictly to safety protocols while working with hazardous materials or infectious diseases, minimizing risks for all involved parties.
• Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
• Continuously improved personal skills by seeking feedback from colleagues, supervisors, and other professionals within the field.
• Managed sensitive information discreetly while maintaining strict confidentiality standards as mandated by the profession.

-Review and approve record request following HIPAA guidelines

-Communicate with law firms and clinics

-Maintain invoices

-Attention to detail when requests for records need revision

-Responsible for receiving, itemizing, storing and returning evidence
-Communicate with agencies and attorneys in reference to case work and evidence
-Administrative duties performed in assisting Forensic DNA analysts and the Forensic Director such as performing administrative reviews on case reports, invoicing, decontaminating laboratories and handling biohazard waste

-Maintaining a testimony log and ensuring contracts are in place in order for the analysts to testify

• Answer 911 and administrative lines

• Dispatch deputies to calls for service

• Operated on teletype NCIC/FCIC computer terminals to relay and receive messages from other agencies

• Provide resources and legal assistance for consumers and their families

• Provide consistent support for children in their school and home environment

• Display leadership and serve as a positive role model for children

• Observe agents during all phases of criminal investigations, including mock crime scenes and witness questioning

• Participate in rotating curriculum of law enforcement units and procedures