Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlyn Luno

Kingsville,ON

Summary

Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Insurance Claims Assessor

Global Excel Management
02.2023 - 06.2024
  • Researched u claims and incident information to deliver solutions and resolve problems.
  • Consulted police and hospital records when needed.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

Teacher's Assistant

Discovery Childcare Program
03.2022 - 02.2023
  • Demonstrated specific skills and activities for students to improve understanding and completion of work.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Bartender

O'Sarracino
06.2021 - 07.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective customer satisfaction rates.

Personal Assistant to the Owner

Nicole Wood Photography
01.2021 - 03.2022
  • Set up lighting, prepared sweeps and organized area for photography sessions.
  • Displayed absolute discretion at handling confidential information.
  • Maintained appropriate filing of personal and professional documentation.

ESPN Technical Support Specialist

Sutherland Global Services
01.2020 - 01.2021
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained accurate records both online using software such as Excel and on paper.
  • Managed high levels of call flow and responded to various technical support needs.

Pet Store Clerk

Aqua Animania
07.2018 - 10.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Increased customer satisfaction by providing knowledgeable and friendly assistance in pet care, products, and services.

Education

High School Diploma -

W.F. Herman Academy - Secondary
Windsor, ON
06.2019

Skills

  • Active Listening
  • Planning and Coordination
  • Multitasking Abilities
  • Technical Proficiency
  • Tech Savvy
  • Data Entry

Certification

  • First Aid/CPR
  • Smart Serve

Timeline

Insurance Claims Assessor

Global Excel Management
02.2023 - 06.2024

Teacher's Assistant

Discovery Childcare Program
03.2022 - 02.2023

Bartender

O'Sarracino
06.2021 - 07.2022

Personal Assistant to the Owner

Nicole Wood Photography
01.2021 - 03.2022

ESPN Technical Support Specialist

Sutherland Global Services
01.2020 - 01.2021

Pet Store Clerk

Aqua Animania
07.2018 - 10.2019

High School Diploma -

W.F. Herman Academy - Secondary

Similar Profiles

CREATE PROFILE
Caitlyn Luno