Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
PROUD Mom to two young boys. 3&5 years old
Additional Information
Timeline
Generic

CAITLYN LINBDERG

Edmonton,AB

Summary

Proven leader with a track record of enhancing operational efficiency and customer satisfaction in diverse roles, including as a Medical Office Manager and Electrician at Union. Skilled in workplace safety and team motivation, adept at task delegation and maintaining high standards of service. Achieved significant improvements in patient care and electrical system safety. Medical Office Assistant with 3 years of experience in administrative positions. Known for excellent interpersonal skills and deep knowledge of medical terminology. Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 4 years of related experience, diligent nature and expertise in electronic records management. Top-notch [Job Title] delivers prompt, friendly service and prepares and presents food and drinks to uncompromisingly meet company standards. Communicates, leads and directs bar staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently. Supervises multiple aspects of supplying, running and operating bar to provides positive customer experiences. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

medican office manager

04.2023 - Current
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Addressed and remedied all patient or team member issues.
  • Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Electrician

Union
02.2020 - 04.2022
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
  • Performed routine and complex maintenance and repairs on various electrical equipment.
  • Stored and maintained power tools and equipment for each job.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.

Bartender/Server Supervisor

01.2018 - 07.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Education

Medical Administrion

Medical Admin
Edmonton, AB
02.2021

UNIT 2 CLERK (TRIAGE )

GRANT MCCEWAN
EDMONTON, AB
06.2020

Electrician Pre-Apprenticeship

NAIT
Edmonton, AB
03.2020

Skills

  • Task Delegation
  • Employee Scheduling
  • Menu development
  • Workplace Safety
  • Team motivation
  • Customer Engagement
  • Alcohol awareness
  • Cleanliness standards
  • Upselling strategies
  • POS System Operation
  • Ordering Supplies
  • Waste Reduction
  • Employee Coaching
  • Scheduling Staff

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved by introducing for tasks.
  • Supervised team of staff members.
  • Collaborated with team of in the development of

Affiliations

  • BARTENDING

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • CM - Certified Manager
  • CPM - Certified Professional Manager

PROUD Mom to two young boys. 3&5 years old

Pround mom to my two young sons.  they have helped me be a better person, show them the skiies the limit and if you work hard enough you can and will acheieve anything 

Additional Information

GETTING TO KNOW ME


  • Outgoing
  • Punctual
  • Will go the Xtra mile
  • Team player and Asset
  • Great sense of humor
  • Someone people tend to count on

Timeline

medican office manager

04.2023 - Current

Electrician

Union
02.2020 - 04.2022

Bartender/Server Supervisor

01.2018 - 07.2021

Medical Administrion

Medical Admin

UNIT 2 CLERK (TRIAGE )

GRANT MCCEWAN

Electrician Pre-Apprenticeship

NAIT

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CAITLYN LINBDERG