Caitlyn Lambert

• Store management, opening and closing duties, ordering, inventory, sourcing new vendors, creating new menus, recipe development and research, scheduling, hiring, budgeting, training, SOPs, customer service, enforcement of policies and procedures, creation of new policies and procedures, meeting sales goals, social media
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
• Oversaw setup and breakdown of wedding decorations and supplies.
• Designed detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved.
• Coordinated all aspects of wedding ceremonies, including venue selection, catering arrangements, and entertainment options.
• Developed and adhered to timelines to keep ceremony and reception running smoothly.
• Collaborated with bridal couple to achieve expectations and vision for wedding.

Buying, receiving, inventory, store management, website , social media, content creation and merchandising

• Conducted detailed market research to stay ahead of fashion trends, ensuring clients always received forward-thinking advice.
• Boosted sales revenue through effective upselling and cross-selling of fashion products.
• Provided exceptional customer service, addressing concerns promptly and professionally to maintain client satisfaction.
• Leveraged social media platforms to showcase client transformations, significantly increasing online engagement and inquiries.

• Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
• Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
• Demonstrated product and answered questions for prospective customers.
• Implemented loss prevention policies to minimize shrinkage and protect company assets.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
• Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
• Contributed to a positive and welcoming store environment through excellent customer service skills.
• Built strong relationships with clients, resulting in repeat business and a loyal customer base.
• Increased store revenue by effectively upselling furniture and accessory items to customers.
• Attained monthly sales targets consistently by employing effective closing techniques during client interactions.

• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Adhered to strict cleanliness standards throughout all aspects of bar operations.
• Enhanced customer satisfaction by providing personalized drink recommendations and excellent service.
• Demonstrated expertise in various mixology techniques, enhancing presentation and overall product quality.
• Ensured compliance with health and safety regulations, maintaining a clean and safe environment for both staff and patrons.
• Increased repeat business with exceptional interpersonal skills and rapportbuilding.
• Trained new bartenders on proper techniques, ensuring consistent quality across the team.