Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Caitlyn Flores

Caitlyn Flores

Vancouver,BC

Overview

9
9
years of professional experience
1
1
Certification

Work History

Learning Leader

Aritzia Learning & Development
New Westminster, BC
06.2023 - Current
  • Facilitating Onboarding and Pick training
  • Explaining goals and expectations required of trainees.
  • Presenting company policies and values to trainees.

Warehouse Associate

Aritzia Distribution Centre
New Westminster, BC
10.2022 - Current
  • Picking, packing and preparing merchandise to prepare for outbound shipments to customers.
  • Receiving inbound deliveries, scanning packages and updating internal database.
  • Meeting and exceeding performance and productivity by exemplifying strong KPIs.
  • Assisting coworkers with special projects to learn new tasks while gaining additional responsibilities.

Seasonal Recruiter

Aritzia Talent Acquisition and Supply Chain
New Westminster, BC
10.2023 - 11.2023
  • Reviewed candidate applications.
  • Interviewed potential participants to determine eligibility.
  • Created positive relationships with Talent Acquisition and Supply Chain partners.
  • Monitored applicant tracking system to support hiring deadlines.
  • Supported with scheduling new hires into training system.
  • Personally delivered 34 candidates.

Account Specialist Lead

Lifetouch Canada
Burnaby, BC
02.2021 - 10.2022
  • Maintained positive account relationships through regular contact and knowledgeable service for every need.
  • Entered and processed customers' orders with high accuracy and followed up on open tickets to coordinate deliveries and resolve issues.
  • Documented customer information and activity in customer database.
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.

Barista Trainer

Starbucks
Vancouver, BC
12.2015 - 02.2021
  • Worked with new employees on procedures and policies, including interacting with customers, cleaning areas and making orders.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Maintained calm demeanor during high-volume periods and special events.
  • Greeted guests with pleasant smile and superior customer service.

Education

High School Diploma -

Sir Charles Tupper Secondary School
Vancouver, BC
06.2015

Skills

  • Cooperative team player
  • Works well in fast-paced environments
  • Calm under pressure
  • Customer relations
  • Proficient in Microsoft Office applications (Word, Excel)

Accomplishments

  • Led team to achieve a score of 100% for Lifetouch Canada's Host Spring 2022 Operations Incentive Plan, earning recognition from upper management and financial reward.

Certification

  • Certified Eyelash Extension Technician, Willow Lash Labs - 2018
  • Volume Mastery & Mega Volume, Lost Artistry - 2023
  • Salesforce
  • Aritzia Learning Leader - 2023

Timeline

Seasonal Recruiter

Aritzia Talent Acquisition and Supply Chain
10.2023 - 11.2023

Learning Leader

Aritzia Learning & Development
06.2023 - Current

Warehouse Associate

Aritzia Distribution Centre
10.2022 - Current

Account Specialist Lead

Lifetouch Canada
02.2021 - 10.2022

Barista Trainer

Starbucks
12.2015 - 02.2021

High School Diploma -

Sir Charles Tupper Secondary School

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Caitlyn Flores