Caitlyn DiGiovanni
Toronto
Summary
As a Licensed Esthetician, I hope to find a company where I can utilize my skills in esthetics. I am trained in manicures/pedicures, facials, oxygeneo, microdermabrasion, chemical peels, LED, IPL, body massages, waxing and laser. I am also an experienced Sales Associate professional, with a history of meeting company goals utilizing consistent and organized practices.
Overview
9
9
years of professional experience
Work History
Youth Taking Flight
Michelle Minott
07.2018 - Current
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Receptionist
The Ten Spot
09.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and booked/rescheduled appointments.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Tracked important information in excel spreadsheets and ran reports or generated graphs using data.
Educator
Lululemon Apparel
07.2022 - 07.2023
- Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Maintained clean sales floor and straightened and faced merchandise.
RYU Apparel Inc.
Magy Lofoli
04.2021 - 03.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-by-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Dynamic Dance Arts
Shannen Clark
09.2015 - 06.2019
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
Education
Diploma Program - Esthetician And Spa Management
Humber College
Toronto, ON06.2023
High School Diploma -
Richview Collegiate Institute
Etobicoke, ON06.2019
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Data Entry
- Responsible
- Self-Motivated
- Excellent work ethic
- Highly Organized
- Respectful
Timeline
Receptionist
The Ten Spot
09.2023 - 12.2023
Educator
Lululemon Apparel
07.2022 - 07.2023
RYU Apparel Inc.
Magy Lofoli
04.2021 - 03.2022
Youth Taking Flight
Michelle Minott
07.2018 - Current
Dynamic Dance Arts
Shannen Clark
09.2015 - 06.2019
Diploma Program - Esthetician And Spa Management
Humber College
High School Diploma -
Richview Collegiate Institute
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