Caitlyn Coleman
Maple Ridge,BC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Correctional Officer
Alouette Correctional Centre for Women
04.2024 - Current
- Maintain secure and safe custody of individuals in a correctional facility
- Ensure safety of staff, other program personnel, volunteers and visitors
- Be responsible for inmate case management and preparation of related reports
- Exercise the use of special powers that are outlined in the Criminal Code and the Correction Act.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Transported inmates to and from court hearings, medical appointments and other locations.
Server
White Spot
01.2017 - 04.2024
- Answered phone inquiries to schedule and confirm reservations, confirm takeout orders and respond to service questions
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Associate Advisor
Sun Life Financial
04.2023 - 09.2023
- Building and managing client relationships within the firm
- Developing financial solutions for clients
- Reviewing portfolio performance with clients
- Performing research regarding complex client issues
- Primarily responsible for the retention of existing client relationships.
- Generated reports detailing findings and recommendations.
Administrative Assistant
Coleman Heating and Air Conditioning
01.2015 - 01.2018
- Answered and directed calls using a multi-line telephone system
- Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff
- Scheduled and confirmed appointments.
Manager
McDonald's
01.2015 - 01.2017
- Directed and led employees, supervising activities to drive productivity and efficiency
- Delegated daily tasks to team members to optimize group productivity
- Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Education
LLQP Certification -
Insurance Council of British Columbia
General Business Diploma - undefined
Douglas College
01.2023
High School Diploma - undefined
Thomas Haney Secondary
01.2017
Skills
- Team Leadership
- Problem Solving
- Community Awareness
- Conflict resolution
- Adaptability
- Attention to Detail
- Upbeat, Self Motivated and Positive
- Exceptional Penmanship
- Working Independently
- Excellent Interpersonal skills
- Passion for People
- Empathetic
Volunteer Experience
- Coleman Heating & Air Conditioning, Abbostford, 2014, 2022, Spoke to consumers about current promotions and answered other inquiries., Flier handouts.
- S.P.C.A, Maple Ridge, 2011, 2015, Dog walking, Animal care
- Rover, Maple Ridge/Tri-cities, 2023, Current, Dog Walking, Animal Boarding
References
- Indra Maulana, Whitespot, Manager, (604)-723-5031
- Casie Adams, Whitespot, Supervisor, (778)-558-6814
- Keri Severinski, Retirement Concepts, Marketing & Sales, (604)-789-2307
Languages
English
Full Professional
Timeline
Correctional Officer
Alouette Correctional Centre for Women
04.2024 - Current
Associate Advisor
Sun Life Financial
04.2023 - 09.2023
Server
White Spot
01.2017 - 04.2024
Administrative Assistant
Coleman Heating and Air Conditioning
01.2015 - 01.2018
Manager
McDonald's
01.2015 - 01.2017
LLQP Certification -
Insurance Council of British Columbia
General Business Diploma - undefined
Douglas College
High School Diploma - undefined
Thomas Haney Secondary
Similar Profiles
Ashley MiskyAshley Misky
Early Childhood Educator at Alouette Children’s CentreEarly Childhood Educator at Alouette Children’s Centre
Darcey MillerDarcey Miller
RN Supervisor at Louisiana Correctional Institute for WomenRN Supervisor at Louisiana Correctional Institute for Women
Daniel HamiltonDaniel Hamilton
Correctional Officer at North Carolina Correctional Institution For WomenCorrectional Officer at North Carolina Correctional Institution For Women