Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Caitlyn Clendenning

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

11
11
years of professional experience

Work History

Customer Experience Representative

Indigo Books
10.2020 - Current
  • Customer service, product knowledge, ensuring the cleanliness and organization of shelves and displays, working as a team to contribute to the Plum Plus program, and facilitating events

Waitress

Elmira Wild Wing
06.2024 - Current
  • Responsible for guest experience, bartending, hosting, and cleaning
  • Handling high stress environments independently, and helping to establish a good reputation for the new business

Cast Member

Cineplex Odeon
09.2021 - 08.2022
  • Working in a fast-paced environment
  • Managing my own time to ensure tasks are completed
  • Flexibility in hours and changing policies
  • Customer service

Intern

LABO International Exchange Foundation
09.2018 - 08.2019
  • Help coordinate the international exchange program, coordinate lessons, camp activities, and activities with LABO tutors, study the Japanese language and culture, and communicate with people of many backgrounds and experiences

Shift Manager

Elmira McDonalds
09.2016 - 08.2018

Sales Associate

Elmira Home Hardware
10.2013 - 09.2016

Education

Diploma - Creative Writing

Algonquin College
05.2021

Graduated -

Elmira District Secondary School
06.2016

Graduated -

LABO Nihongo School
07.2015

Skills

  • Attention to detail
  • Working in a fast-paced environment
  • Flexibility
  • Interpersonal skills
  • Teamwork
  • Communication
  • Customer service
  • Strong multitasking
  • Team collaboration
  • Active listening

Languages

English
Conversational Japanese

Timeline

Waitress

Elmira Wild Wing
06.2024 - Current

Cast Member

Cineplex Odeon
09.2021 - 08.2022

Customer Experience Representative

Indigo Books
10.2020 - Current

Intern

LABO International Exchange Foundation
09.2018 - 08.2019

Shift Manager

Elmira McDonalds
09.2016 - 08.2018

Sales Associate

Elmira Home Hardware
10.2013 - 09.2016

Graduated -

Elmira District Secondary School

Graduated -

LABO Nihongo School

Diploma - Creative Writing

Algonquin College

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Caitlyn Clendenning