Caitlin Woodside
Bon Accord,AB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Rental Manager
Calmont Equipment/Bobcat of Edmonton
05.2023 - Current
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in equipment selection and usage.
- Managed inventory control, ensuring optimal availability of rental equipment for customer needs.
- Collaborated with sales team to identify new business opportunities and expand the client base.
- Implemented a preventive maintenance program, extending the lifespan of rental equipment and reducing downtime due to repairs.
- Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
- Managed multiple locations, taking insite from needs in other areas and adjusting the fleet accordingly.
Sales Coordinator
Calmont Leasing Ltd
09.2021 - 05.2023
- Collaborated closely with outside sales representatives to ensure smooth transactions and coordination of efforts.
- Coordinated logistics for delivery and pick-up of sales and rental vehicles.
- Negotiated contracts with vendors and suppliers, securing the best possible rates for the company's needs.
- Processed new & used inventory coming in and out of the fleet.
- PO creation and invoice processing.
- Managed units through servicing.
- Working closely with sales manager to establish a streamline business plan.
Merchandise Receiver
Memory Express
02.2019 - 09.2021
- Directed merchandise to restocking, storage, and shipment locations based on system orders
- Identified damaged and defective items with thorough inspections
- Protected company assets through proper and accurate receipt and return of products
- Verified product condition, style, and details against packing lists at receiving
- Minimized obsolescence with proper storage and rotation of merchandise in storeroom
- Resolved shipment problems by contacting suppliers and shipping personnel
- Scheduled shipping personnel and transportation vendors to support distribution demand
- Received, unloaded, and processed deliveries
- Pulled and prepared products for shipments.
Sales Representative
Memory Express
02.2019 - 09.2021
- Determined customers' needs based on sales calls and face-to-face meetings
- Responded quickly to customer concerns or requests
- Answered customers' questions about products, prices, and availability
- Answered customer questions and offered knowledgeable product advice based on latest information
- Highlighted products with creative and engaging merchandise displays.
Sales Associate
Lifestyle Cig
11.2018 - 06.2021
- Helped customers navigate store, complete sales and process returns
- Explained promotions and special offers to customers
- Created great customer experiences through personalized sales support
- Accomplished multiple tasks in a fast-paced environment
- Maintained a calm demeanor and managed issues professionally and according to company standards
- Assisted with receiving, pricing and merchandising
- Processed credit card payments and accurately handled cash.
Operations Senior
Best Buy Canada
12.2014 - 01.2017
- Balanced cash drawer at beginning and end of each shift.
- Worked with customer service leaders and managers to meet customer needs.
- Assisted with price markdowns and merchandise changes on shelves.
- Reconciled transactions and verified cash totals without variances.
- Reduced fraud risk by verifying check endorsements, customer identification, and other required documentation.
- Identified suspected fraud based on behavioral and transaction markers.
- Kept accurate drawer counts with correct handling of cash transactions.
- Balanced currency, coins, and checks in cash drawers at ends of shifts and calculated daily transactions.
Education
Diploma -
Bellerose Composite High School
St. Albert, AB06.2014
Skills
- File and Records Management
- Stocking and Replenishing
- Account Management
- Data Entry
- Customer Support
- Equipment Replacement
Timeline
Rental Manager
Calmont Equipment/Bobcat of Edmonton
05.2023 - Current
Sales Coordinator
Calmont Leasing Ltd
09.2021 - 05.2023
Merchandise Receiver
Memory Express
02.2019 - 09.2021
Sales Representative
Memory Express
02.2019 - 09.2021
Sales Associate
Lifestyle Cig
11.2018 - 06.2021
Operations Senior
Best Buy Canada
12.2014 - 01.2017
Diploma -
Bellerose Composite High School
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