Caitlin Vellos
Administrative And Healthcare Professional
Vacaville,CA
Summary
Administrative and Operations Professional with 12+ years of experience supporting office management, billing coordination, and staff operations within disability services and healthcare environments. Experienced working with Regional Center programs including North Bay Regional Center, and knowledgeable in documentation standards, compliance requirements, and client record management. Proficient in ECP, Homebase, Excel, PowerPoint, Word, and outlook, with strong organizational, communication, and administrative leadership skills.
Overview
2027
2027
years of professional experience
Work History
Administrative Assistant
Community Options
01.2024 - Current
- Support administrative operations for programs serving adults with developmental disabilities in partnership with Regional Center services.
- Maintain confidential client files, program documentation, and compliance records.
- Assist with billing documentation, service records, and administrative tracking.
- Coordinate staff schedules and shift coverage.
- Support onboarding documentation and personnel records.
- Order and track facility and office supplies, coordinating purchasing needs for program locations to ensure uninterrupted operations.
- Assist with interviewing candidates and coordinating the hiring process, including onboarding paperwork, new employee documentation, and orientation scheduling.
- Use ECP, Homebase, and Microsoft Office systems to manage schedules and documentation.
Direct Support Professional
Inclusion Services LLC
01.2021 - Current
- Provide direct support services to adults with developmental disabilities.
- Maintain detailed documentation including progress notes, incident reports, and service documentation.
- Communicate with supervisors and administrative staff regarding client care and scheduling.
Front Desk Agent
Comfort Inn
01.2021 - 01.2022
- Managed front desk operations including reservations, customer service, and scheduling coordination.
- Completed nightly financial reconciliation and reporting.
- Maintained organized guest records and confidential payment information.
Direct Support Professional
Lynn and Darla Supported Living
01.2019 - 01.2021
- Supported adults with disabilities in daily living activities and independence development.
- Maintained behavioral documentation, progress notes, and medical records.
Office Technician
California State Prison Solano
01.2017 - 01.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Coordinated communications, document routing, and supply procurement.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Office Assistant
California Medical Facility
01.2014 - 01.2017
- Maintained organized electronic and physical filing systems.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Reviewed and processed confidential medical and administrative documents.
- Supported office supply inventory, mail processing, and administrative coordination.
Customer Service Lead
Pizza Hut
2014 - 2015
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Operate POS System with percision
- Maintained food, health, and safety standards while preparing food items
Sales Associate
Sport Chalet
01.2014 - 01.2014
- Assisted customers with product selection and maintained merchandising displays.
- Processed POS transactions accurately.
Education
Solano Community College
Skills
- Office Administration & Operations
- Regional Center Documentation Compliance
- Staff Scheduling & Coordination
- Client Records Management
- Customer & Client Service
- Mail handling
- Database management
- Data entry
- Recordkeeping
- Client relations
Timeline
Administrative Assistant
Community Options
01.2024 - Current
Direct Support Professional
Inclusion Services LLC
01.2021 - Current
Front Desk Agent
Comfort Inn
01.2021 - 01.2022
Direct Support Professional
Lynn and Darla Supported Living
01.2019 - 01.2021
Office Technician
California State Prison Solano
01.2017 - 01.2019
Office Assistant
California Medical Facility
01.2014 - 01.2017
Sales Associate
Sport Chalet
01.2014 - 01.2014
Customer Service Lead
Pizza Hut
2014 - 2015
Solano Community College