Caitlin Tesluk-Servos
Ancaster,ON
Summary
Applied Economics Student with 3 years of experience. Proven track record of leadership roles and efficacious projects based on data-driven and creative strategies. Skilled in networking, financial management, and creative thinking. Known for dedication to excellence, and a compassionate demeanor.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
Aramark
11.2023 - Current
- Provided leadership and direction to team, focusing on creating constructive and efficacious, but also uplifting environment.
- Warranted smooth service operations by pulling adequate levels of products and noting numbers and discrepancies for scaling prospective orders.
- Effectively handled partner concerns and opportunities for enhancement with professionalism and adept problem-solving abilities, thereby nurturing uplifting and efficacious workplace.
Barista
Starbucks
08.2022 - 09.2023
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Promoted additional items with beverages, increasing store sales.
- Sought feedback from supervisors and managers to identify areas for improvement and implement proactive measures to build skills and enhance performance.
Marketing Co-Op Student
Thinkr Marketing
06.2022 - 08.2022
- Shadowed directors and meetings to strengthen understanding and knowledge of search engine optimization, project management, research and analytics, and accounting.
- Researched and evaluated markets and clients with potential to collaborate, curating and presenting reports based on findings.
- Assisted in making of podcasts, social media content, and websites by working on product photo shoots, evaluating sounds and graphics, and measuring site traffic.
Education
Bachelor of Arts Honours - Applied Economics
Queen's University
Kingston, ON04.2027
Skills
- Assuming Brand Voice
- Growth Mindset
- Job shadowing
- Research and analysis
- Written and Oral Communication
- Active Listening
- Detail-Oriented
- Point of Sale system operation
Volunteer Experience
Curls for a Cure Campaign, 11/23 to 02/24
Kingston, ON
- Instrumental in organizing the 2023/2024 impactful Curls for a Cure Campaign in Kingston, ON, raising awareness and funds for cancer research.
D.R.E.A.M.S. Program, 10/22 to 02/23
San Jose de Ocoa, D.R.
- Because of my drive to create resource equity, I volunteered 100+ hours to build an aqueduct in San Jose de Ocoa, working with a team of diverse student volunteers.
Ropes for Resilience Campaign, 1/21 to 6/22
Hamilton, ON
- Dedicated to supporting the well-being of students, faculty, and families within the Hamilton Wentworth Catholic District School Board facing mental health challenges, I initiated the ongoing Ropes for Resilience Campaign.
Timeline
Barista Shift Supervisor
Aramark
11.2023 - Current
Barista
Starbucks
08.2022 - 09.2023
Marketing Co-Op Student
Thinkr Marketing
06.2022 - 08.2022
Bachelor of Arts Honours - Applied Economics
Queen's University