Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Caitlin Tesluk-Servos

Ancaster,ON

Summary

Applied Economics Student with 3 years of experience. Proven track record of leadership roles and efficacious projects based on data-driven and creative strategies. Skilled in networking, financial management, and creative thinking. Known for dedication to excellence, and a compassionate demeanor.

Overview

2
2
years of professional experience

Work History

Barista Shift Supervisor

Aramark
11.2023 - Current
  • Provided leadership and direction to team, focusing on creating constructive and efficacious, but also uplifting environment.
  • Warranted smooth service operations by pulling adequate levels of products and noting numbers and discrepancies for scaling prospective orders.
  • Effectively handled partner concerns and opportunities for enhancement with professionalism and adept problem-solving abilities, thereby nurturing uplifting and efficacious workplace.

Barista

Starbucks
08.2022 - 09.2023
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Promoted additional items with beverages, increasing store sales.
  • Sought feedback from supervisors and managers to identify areas for improvement and implement proactive measures to build skills and enhance performance.

Marketing Co-Op Student

Thinkr Marketing
06.2022 - 08.2022
  • Shadowed directors and meetings to strengthen understanding and knowledge of search engine optimization, project management, research and analytics, and accounting.
  • Researched and evaluated markets and clients with potential to collaborate, curating and presenting reports based on findings.
  • Assisted in making of podcasts, social media content, and websites by working on product photo shoots, evaluating sounds and graphics, and measuring site traffic.

Education

Bachelor of Arts Honours - Applied Economics

Queen's University
Kingston, ON
04.2027

Skills

  • Assuming Brand Voice
  • Growth Mindset
  • Job shadowing
  • Research and analysis
  • Written and Oral Communication
  • Active Listening
  • Detail-Oriented
  • Point of Sale system operation

Volunteer Experience

Curls for a Cure Campaign, 11/23 to 02/24

Kingston, ON

  • Instrumental in organizing the 2023/2024 impactful Curls for a Cure Campaign in Kingston, ON, raising awareness and funds for cancer research.


D.R.E.A.M.S. Program, 10/22 to 02/23

San Jose de Ocoa, D.R.

  • Because of my drive to create resource equity, I volunteered 100+ hours to build an aqueduct in San Jose de Ocoa, working with a team of diverse student volunteers.


Ropes for Resilience Campaign, 1/21 to 6/22

Hamilton, ON

  • Dedicated to supporting the well-being of students, faculty, and families within the Hamilton Wentworth Catholic District School Board facing mental health challenges, I initiated the ongoing Ropes for Resilience Campaign.

Timeline

Barista Shift Supervisor

Aramark
11.2023 - Current

Barista

Starbucks
08.2022 - 09.2023

Marketing Co-Op Student

Thinkr Marketing
06.2022 - 08.2022

Bachelor of Arts Honours - Applied Economics

Queen's University

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Caitlin Tesluk-Servos