Caitlin Sparks
Santa Barbara
Summary
Creative and personable professional with strong communication and organizational skills. Experienced in digital marketing, sales and content creation, driving brand engagement through innovative research projects. Hands-on experience in customer service and teamwork, developed through diverse roles in luxury resort hospitality and professional athletics.
Overview
2027
2027
years of professional experience
Work History
Internship
San Diego Seals, National Lacrosse League
San Diego
12.2025 - 06.2026
- Developed innovative strategies and researched solutions to effectively target new audiences for games.
- Served as Sales Representative at every game, addressing customer inquiries and ensuring positive experiences behind the scenes.
- Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted Ticketing Sales department with daily operations.
- Completed day-to-day duties accurately and efficiently.
- Composed weekly newsletters to inform customers about events.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Attendant
Rosewood Luxury Hotel & Resorts Group
Montecito
05.2025 - 08.2025
- Luxury Hotel Pool & Beach Attendant/ Food Server and Food Runner at the Rosewood Miramar Resort
- Monitored pool area for safety and enforced health regulations to maintain a secure environment.
- Conducted daily inspections of pool equipment and reported issues promptly.
- Provided tailored customer service to pool guests, enhancing overall guest satisfaction.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages promptly to enhance guest experience.
- Took accurate food and drink orders from guests.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Communicated effectively with team members to streamline operations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers on restaurant procedures.
- Adhered to safety and sanitation standards during food handling processes.
College Athlete
Point Loma Nazarene University
San Diego
08.2023 - 06.2025
- Maintained a high level of physical fitness throughout the season to ensure peak performance during games or competitions.
- Demonstrated leadership by mentoring younger athletes on the team.
- Established clear communication channels among teammates to enhance feedback and support.
- Collaborated with teammates to develop effective game strategies.
- Reviewed game footage to pinpoint areas for team improvement.
- Attended daily practices to enhance skills and teamwork.
- Built positive relationships with coaching staff, teammates, opponents, officials, and fans through consistent respectful behavior.
- Balanced academic responsibilities while committing to athletic excellence.
Summer Camp Counselor
Westmont College Conference And Event Services
06.2020 - 06.2024
- Organized and guided group activities by leading, coaching, and participating with campers.
- Managed daily camp operations, ensuring smooth transitions between activities and fostering participant engagement.
- Guided groups of children through various camp activities to ensure safety and enjoyment. of children safely through a variety of camp activities.
- Planned and organized engaging recreational programs and team-building exercises.
- Engaged children in arts and crafts, singing, sports, games, and field trips while ensuring a safe environment.
- Implemented safety protocols to maintain health standards during all camp activities.
- Facilitated conflict resolution among campers, promoting teamwork and mutual respect.
- Communicated effectively with parents regarding camper progress and daily schedules.
- Worked with children of varying ages, interest, skill, and developmental levels.
Volunteer
dream foundation
santa barbara
01.2020 - 05.2023
- Coordinated special events and programs to enhance community engagement.
- Ensured clean, organized, and operational facilities to meet program needs.
- Organized and planned events to create engaging and enjoyable experiences for participants.
- Used strong interpersonal communication skills to convey information to others.
- Collaborated with fellow volunteers to create a positive, inclusive environment for all campers.
- Assisted in organizing community events and activities for local residents.
- Maintained cleanliness and organization in shared spaces during volunteer shifts.
- Collaborated with other volunteers to create a positive work environment.
Nanny
Families In The Community
Santa Barbara
2020 - 2025
- Provided childcare services for a family, while also babysitting for additional families on occasion.
- Fostered positive relationships with children and guardians to create a supportive environment.
- Facilitated regular updates with parents on children's development and behavior to strengthen trust and collaboration.
- Played games, worked on puzzles, and read books to young children.
- Assisted with homework and educational activities to support learning.
- Prepared nutritious meals and snacks following dietary guidelines for children.
- Ensured a clean and organized space to promote children's safety and well-being.
Education
Bachelor of Arts - Communication Studies
Point Loma Nazarene University
San Diego, CA07-2026
Bachelor of Arts - Marketing
Point Loma Nazarene University
San Diego, CA05-2027
Skills
Customer service
Client engagement
Event coordination
Digital communication
Social media marketing
Content creation
Attention to detail
Organized and efficient
Time management
Written communication
Problem-solving
Teamwork and collaboration
Active listening
Interpersonal skills
Customer relations
Team support
Personal Information
Title: Rising Senior In College
Languages
Spanish
Extracurricular Activities
Point Loma Woman's DII Team - 2024 National Champions
Ticketing Sales and Marketing Intern for PRO San Diego Seals Lacrosse Team
Luxury Hospitality for Rosewood Miramar Resort (Michelin Star) Pool & Beach Attendant/Food Server
Leadership of Women's Club Soccer Team - 2026
Timeline
Internship
San Diego Seals, National Lacrosse League
12.2025 - 06.2026
Attendant
Rosewood Luxury Hotel & Resorts Group
05.2025 - 08.2025
College Athlete
Point Loma Nazarene University
08.2023 - 06.2025
Summer Camp Counselor
Westmont College Conference And Event Services
06.2020 - 06.2024
Volunteer
dream foundation
01.2020 - 05.2023
Nanny
Families In The Community
2020 - 2025
Bachelor of Arts - Communication Studies
Point Loma Nazarene University
Bachelor of Arts - Marketing
Point Loma Nazarene University