Caitlin Sawyer
Barrie
Summary
Resourceful and customer-focused hospitality professional with experience in fast-paced food service and event settings. Background includes:
- Catering Server: Delivered high-quality service at private events and large gatherings, ensuring smooth meal service, timely setup/teardown, and a polished guest experience.
- McDonald’s Cashier: Managed high volumes of customer transactions efficiently while maintaining accuracy and a friendly, welcoming demeanor in a busy quick-service environment.
- Bartender/Server: Mixed and served beverages, provided table service, and created an inviting atmosphere while handling cash and credit transactions responsibly.
Known for strong communication skills, adaptability, and a consistent ability to thrive under pressure while providing excellent customer care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caterer
Lez Eats
03.2023 - 09.2023
- Prepared diverse menu items adhering to dietary restrictions and preferences.
- Coordinated event logistics, ensuring timely setup and breakdown of catering services.
- Assisted in maintaining food safety standards during food preparation and service.
- Collaborated with team members to enhance service efficiency and guest satisfaction.
- Developed relationships with clients to understand their catering needs and preferences.
Bartender
The Sandbar Restaurant
07.2022 - 08.2022
- Crafted and served a diverse range of cocktails and beverages, ensuring high-quality customer experiences.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to coordinate timely food and drink service during peak hours.
- Resolved customer complaints promptly, maintaining satisfaction and loyalty among guests.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Cashier
McDonald’s
06.2019 - 09.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the workspace to ensure compliance with health standards.
- Assisted in training new team members on cash handling procedures and operational protocols.
- Collaborated with team members to streamline service during peak hours, enhancing customer satisfaction.
Education
High School Diploma -
Simcoe Shores Secondary School
Barrie, ONSkills
- Food safety
- Food presentation
- Sanitation practices
- Quality control
- Safe food handling
- Food preparation
- Personable and friendly
- Problem-solving skills
- Presentation skills
- Wine, liquor, and food service
- Catering and events
- Decision-making
- Cleaning and sanitation
- Special events
- Relationship building
- Creative thinking
- Food and beverage service
- Customer service
Languages
English
Full Professional
Certification
I am certified in First aid and CPR as well as i have obtained my Smart Serve Certification.
Timeline
Caterer
Lez Eats
03.2023 - 09.2023
Bartender
The Sandbar Restaurant
07.2022 - 08.2022
Cashier
McDonald’s
06.2019 - 09.2019
High School Diploma -
Simcoe Shores Secondary School