Caitlin Reiter
Orange
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Attractions Stage Manager
Disneyland Resort
2021 - Current
- Completed full On The Job Training for 28 different attractions/ride systems.
- Monitor attraction performance metrics and actively work with Industrial Engineering to determine potential areas of improvement.
- Coordinated with Facilities to address any technical issues promptly, reducing ride closures and wait times.
- Managed daily operations of attractions and performed routine audits to ensure that Cast are performing their duties as they are outlined in the Operating Guide.
- Handled Guest Concerns professionally, resolving issues quickly to maintain positive Guest experience.
- Mentored new Managers, sharing valuable knowledge about park operations and fostering strong teamwork within the department.
- Evaluated employee performance periodically, identifying areas of improvement and offering tailored support or additional training as needed.
Retail Stage Manager
Disneyland Resort
2017 - 2021
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Enhanced store atmosphere, leading to more engaging shopping experience by overseeing redesign of store layout.
- Created the weekly schedule for the Lead team to ensure adequate coverage during peak hours.
Retail Lead and Visual Specialist
Disneyland Resort
2012 - 2017
- Conducted regular walk-throughs to identify areas for improvement and update visuals as needed for maximum impact.
- Adapted quickly to changing priorities or requests from management, showcasing flexibility while maintaining high-quality workmanship.
- Optimized retail space utilization by creating efficient floor plans that enhanced shopping experience for customers.
- Trained and mentored new staff on operational procedures and sales techniques to enhance team performance.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Analyzed sales reports to identify trends and opportunities for increased revenue generation within the retail space.
Bookseller and Online Orders
Orange Coast College
01.2011 - 01.2015
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Crew Member
Billy Jones Wildcat Railroad
01.2006 - 01.2010
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new staff on safety protocols, equipment usage, and best practices for maintenance tasks.
- Monitored train signals and responded promptly to emergency situations.
- Operated hand tools and machinery to maintain track infrastructure.
- Maintained optimal track conditions by performing routine maintenance, repairs, and replacements as necessary.
Shop Worker
Cal State Chico Theatre Scene Shop
01.2006 - 01.2009
- Operated tools and equipment for scene construction, ensuring adherence to safety protocols.
- Assisted in assembling and disassembling stage sets, contributing to efficient production schedules.
- Learned various painting techniques for set design, demonstrating adaptability in skill development.
- Supported installation of lighting and sound equipment, aiding technical crew during productions.
- Collaborated with team members to ensure efficient daily operations and timely completion of tasks.
Engraver
Oakbrook Awards
01.2010 - 01.2011
- Programming and operation of various engraving machines for wood, acrylic, plastic, metal, and glass.
- Assisted in design modifications to meet customer specifications and preferences.
- Maintained a safe working environment by adhering to safety protocols and properly handling hazardous materials during the engraving process.
Education
Bachelor of Arts - Theatre Arts
California State University, Chico
Chico, CA01-2010
Skills
- Meticulous attention to specifics
- Teamwork and collaboration
- Effective troubleshooting abilities
- Critical thinking for problem-solving
- Collaborative partnership development
- Emergency response
- Adaptability to change
- Calm under pressure
Timeline
Bookseller and Online Orders
Orange Coast College
01.2011 - 01.2015
Engraver
Oakbrook Awards
01.2010 - 01.2011
Crew Member
Billy Jones Wildcat Railroad
01.2006 - 01.2010
Shop Worker
Cal State Chico Theatre Scene Shop
01.2006 - 01.2009
Attractions Stage Manager
Disneyland Resort
2021 - Current
Retail Stage Manager
Disneyland Resort
2017 - 2021
Retail Lead and Visual Specialist
Disneyland Resort
2012 - 2017
Bachelor of Arts - Theatre Arts
California State University, Chico
Similar Profiles
Susie SotoSusie Soto
Back of House Retail Team Member at Disneyland ResortBack of House Retail Team Member at Disneyland Resort
Amber WheelerAmber Wheeler
Guest Relations Hostess at Disneyland ResortGuest Relations Hostess at Disneyland Resort
Cyan WedgeworthCyan Wedgeworth
Entertainment Costumer at Disneyland ResortEntertainment Costumer at Disneyland Resort
Dianna BabaDianna Baba
Police Dispatcher at City of AnaheimPolice Dispatcher at City of Anaheim
Keyana HarrisKeyana Harris
Party Host at Chuck E CheeseParty Host at Chuck E Cheese