CAITLIN NAULLS
Pickering,Ontario
Summary
A compassionate, approachable, and determined human resources leader with a drive for helping organizations understand, and maximize on their human resources - because great vision needs great people. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Outside of the work environment, a passionate, busy individual who loves being active, reading, being outdoors, travel, reality television, and spending time outdoors, preferably with friends and family.
Overview
5
5
years of professional experience
Work History
Human Resources Manager
Grimco Canada
10.2021 - Current
- Grimco's Employee of the Quarter - Rookie Award Winner
- Grimco's Finest - Top 12 Employee's of the Year Award Winner
- Collaborate with executive leadership to align HR initiatives with overall business goals and objectives.
- Manage employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Planned, monitored and appraised employee work results by training managers to coach, develop, and mentor employees.
- Recruit top talent to maximize profitability.
- Responsible for payroll and benefits administration for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintain accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Coordinate company-wide training programs to enhance workforce skills and promote professional growth.
- Conduct salary and market benchmarking analyses to ensure competitive compensation and attract top talent.
- Conduct regular audits of HR policies and procedures to maintain regulatory compliance at all times.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
Human Resources Generalist/Compliance Officer
Partners in Community Nursing
09.2020 - Current
- Stand alone role leading HR initiatives and strategic planning partnered with Senior Leadership team (SLT)
- Talent management including recruitment of skilled professionals, forecasting, networking, budgeting, and ad-hoc trend reporting in recruitment-retention gaps
- Partner with Program Managers in providing appropriate tools for performance development, education and training of nursing staff
- Manage total rewards including benefit, vacation, and compensation entitlement
- Responsible for policy renewal, interpretation, and compliance under the direction of SLT
- Partnered with SLT in achieving renewal of CARF Accreditation for years 2020 - 2023 through representing HR and leading paneled interviews
- Managed role out of local pop-up clinics in support of COVID-19 testing in partnership with CAREA
- Potential Vaccine support in future as a result of partnership
- Supported Senior Leadership team in RFP and EOI proposals, OHT and CELHIN programs, and continuous project work
- Created directory of local free or low-cost practitioners in support of staff without access to EAP
- Carried out thorough investigations of client environments in an effort to arrange additional community supports with CELHIN (pest control, cleaning services, local practitioners) Furthering PICN's support in quality care, by stepping outside of care plan.
Human Resources Generalist - Contract
Novo Healthnet Limited
06.2021 - 08.2020
- Managed HR initiatives for team of 200 employees in partnership with Senior Leadership team
- Created first employee handbook and redefined the onboarding program for seamless orientation and thorough understanding of business objectives from start of hire
- Recruited top talent for Senior roles with a lead time of one week for Financial Controller, and Director of Eldercare
- Recruited for various other roles, shortening lead times and filling gaps in healthcare shortages
- Assembled a team for JHSC for necessary compliance
- Supported the leadership team through projects in streamlining, rebranding, and recruitment/onboarding
- Reason for Leaving: Contract, extension offered and declined.
Human Resources Coordinator
CBI Home Health (CBI Health Group)
09.2019 - 04.2020
- Supported HR initiatives alongside team of HR Professionals for employees across three locations (Durham, Peterborough, Newmarket)
- Recruited top talent for growing team including sourcing, networking on various platforms, working with local colleges
- Developed sources of employee feedback including the use of Survey Monkey to gather resources on employee experience, trend reporting
- Utilized resources to provide input into total rewards program
- Supported the leadership team in roll out of new home care scheduling software including pre and post training, troubleshooting, and change management
- Streamlined time and attendance management program by creating extensive excel tracking and policies to correspond with desired attendance.
Recruitment Coordinator
CBI Health Group
Corporate Receptionist
CBI Health Group
Education
HRPA Practitioner -
Human Resources Professionals Association
CHRP -
Human Resources Professionals Association
11.2024
Skills
- Multiple years of experience in:
- Talent management
- Health and Safety
- Payroll and Benefits,
- Training and Development
- Policy and Compliance
- Project Management
- Employee Relations
- Executive Support
Skills that make me most proud to be recognized for:
- Remaining calm under pressure, defusing emotional stress and creating a plan of support
- Excellent communication and active listening - making people feel heard and empowered
- Emotional intelligence and empathy
- Remaining fair, explaining the 'why' behind challenging/new organizational changes
- Friendly and approachable - Demonstrating HR can be a safe space
Languages
English
Native or Bilingual
Timeline
Human Resources Manager
Grimco Canada
10.2021 - Current
Human Resources Generalist - Contract
Novo Healthnet Limited
06.2021 - 08.2020
Human Resources Generalist/Compliance Officer
Partners in Community Nursing
09.2020 - Current
Human Resources Coordinator
CBI Home Health (CBI Health Group)
09.2019 - 04.2020
Recruitment Coordinator
CBI Health Group
Corporate Receptionist
CBI Health Group
HRPA Practitioner -
Human Resources Professionals Association
CHRP -
Human Resources Professionals Association
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