Caitlin Mori
West Covina
Summary
Dynamic Store Manager with over 15 years of experience in inventory management, sales analysis, and compliance oversight. Proven ability to enhance customer service and maximize profitability through effective staff training and process improvements.
Overview
36
36
years of professional experience
Work History
Store Manager
Neiman Marcus Last Call
Orange
06.2009 - Current
- Managed daily operations to ensure smooth store functionality.
- Implemented visual merchandising strategies to enhance product presentation.
- Collaborated with corporate teams on promotional initiatives and events.
- Established customer service standards and monitored staff compliance.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Store Manager
Mervyn's Dept. Store
Fullerton
10.1989 - 12.2008
- Oversaw operations across multiple locations, ensuring efficiency and compliance.
- Managed daily store operations, ensuring a high level of customer service.
- Trained and mentored staff on sales techniques and product knowledge.
- Oversaw inventory management, including stock replenishment and organization.
Education
Bachelor of Arts - English. Art History
California State University, Los Angeles
Los Angeles, CA12-1992
Skills
- Inventory management
- Customer relationship management
- Sales analysis and reporting
- Maximizing profitability
- Compliance oversight
- Staff training and development
Timeline
Store Manager
Neiman Marcus Last Call
06.2009 - Current
Store Manager
Mervyn's Dept. Store
10.1989 - 12.2008
Bachelor of Arts - English. Art History
California State University, Los Angeles