Caitlin Lima
Winnipeg,Manitoba
Summary
Highly motivated energetic and adaptable individual with experience working in the vulnerable sector. Dedicated working individual with strong communication skills and the desire to help others.
Compassionate, person-centered, empathetic individual demonstrating a strong commitment to serving disadvantaged youth and adults including emancipated youth and individuals with disabilities.
Overview
7
7
years of professional experience
Work History
Action Therapist
Willow Tree Counselling/Action Therapy Youth Services
Winnipeg, MB
11.2021 - Current
- Responded to emergency situations and provided crisis support.
- Communicated with school personnel, probation officers, psychiatrists, and other professionals regarding client progress.
- Created documentation including assessment notes, treatment plans, progress notes, discharge summaries and referrals.
- Provided crisis intervention services when needed.
- Developed individualized therapeutic interventions based on diagnosis and best practices in the field of mental health counseling.
- Assisted clients in developing coping skills to better manage symptoms of mental illness or emotional distress.
- Collaborated with multidisciplinary teams to ensure continuity of care for each client.
- Engaged in outreach activities within the community to increase awareness about available resources for mental health support.
Team Leader
St. Amant
Winnipeg, MB
08.2021 - 06.2023
- Program/Service Support
- Human Resource Management & Safety
- Financial Resource & Facility Management
- Quality Management and Process Improvement
- Organizational Planning and Development
- Provides direction to support professionals within assigned service areas to ensure services provided are of the highest quality and are directly related to the individual's assessment of their personal outcomes.
- Establishes and maintains effective working relationships with people supported and their families and volunteers.
- Collaborates with Family Services and/or Child and Family Services to ensure person's needs are identified and addressed, and is responsible for following up on needs, steps and goals of each person.
- Recognizes and supports the culture and diversity of each person, and facilitates cultural celebrations and traditions.
- Provides direction and leadership to direct support staff in crisis situations, identifies, assesses and intervenes as necessary to manage crisis situations.
Residential Support Worker
St. Amant
Winnipeg, MB
08.2017 - 08.2021
- Support each individual in and out of their home
- Identify social, economic, recreational and education services in the community that will meet individuals needs
- Takes active part in the preparation of various meals
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Educated residents and families about available services and resources.
- Counseled residents and provided emergency response to handle crisis situations.
- Created opportunities for residents to build and exercise coping skills for common triggers and situations.
- Provides emotional support and feedback to clients
- Monitors clients’ progress and well-being and assists case management team in evaluating the effectiveness of planned counseling and support
- Administered medications and educated patients and families on correct at-home administration.
Education
Social Work
Booth University College
Winnipeg, MB06-2027
Skills
- One-On-One Sessions
- Crisis Intervention
- Documentation Requirements
- Intervention Planning
- Progress Evaluations
Skills/Training
- Certified First Aid CPR
- Trauma Informed Interventions
- Indigenous Cultures Awareness
- Basic Critical Incident Stress Management
- Interpersonal Conflict Resolution
- Goal Development
- Abuse: Preventing & Reporting
- Cultural Awareness, Diversity & Inclusion
- Stress & Self-Care
- Vulnerable Persons Act
Timeline
Action Therapist
Willow Tree Counselling/Action Therapy Youth Services
11.2021 - Current
Team Leader
St. Amant
08.2021 - 06.2023
Residential Support Worker
St. Amant
08.2017 - 08.2021
Social Work
Booth University College
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