Lauren Maxwell
Etobicoke,Canada
Summary
Reliable third year university student offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at giving customer positive experiences to drive loyalty and repeat business.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Starbucks- Barista
Metro Grocery Store
07.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Promoted additional items with beverages, increasing store sales.
Server
Jesse's On The Green
04.2022 - 08.2022
- Kept register accurate through correct billing, payment processing and cash management practices.
- Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Bussed and reset tables to keep the dining room and work areas clean.
Customer Service Associate
Rona
06.2021 - 09.2021
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Kept abreast of in-house and area functions to answer questions and concerns in-person and on telephone.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Bachelor of Commerce - Management, Economics And Finance
University of Guelph
Guelph, ON04.2025
Skills
- Leadership
- Responsible and Reliable
- Strong Communication
- Independent Initiative Skills
- Time Management
- Critical decision-making skills
Certification
- Bloomburg Market Concepts
Completed 22/02/23
Timeline
Starbucks- Barista
Metro Grocery Store
07.2023 - Current
Server
Jesse's On The Green
04.2022 - 08.2022
Customer Service Associate
Rona
06.2021 - 09.2021
Bachelor of Commerce - Management, Economics And Finance
University of Guelph