Caitlin Elward
Davis
Summary
Efficient Ice Cream Server known for high productivity and ability to complete tasks swiftly. Skilled in customer service, cash handling, and inventory management, ensuring smooth operations during peak hours. Excel in communication, teamwork, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
4
4
years of professional experience
Work History
Ice Cream Server
Screamin' Mimis Ice Cream
Sebastopol
07.2023 - Current
- I served ice cream and toppings to customers, with excellent customer service.
- I maintained the cleanliness of the serving area and equipment throughout shifts.
- I assisted in managing inventory and restocking supplies as needed.
- I operated the cash register and processed customer transactions efficiently.
- I collaborated with team members to ensure smooth service during peak hours.
- I trained new employees on proper serving techniques and safety protocols.
- I created training videos for the shop.
- I closed the shop by cleaning workstations, sanitizing tools, and mopping the floors.
- I memorized menu items, identifying allergens to streamline service to customers.
Sanitization Technician
Kelly A. Elward, Dds
Sebastopol
05.2021 - 09.2021
- I managed the sterilization of instruments and rooms. Maintained a clean work environment.
- I prepared treatment rooms and organized supplies for efficient workflow.
- I set up dental trays for the dental assistants' usage.
- I kept up with general chores around the office, including laundry and order stocking.
Education
Associate of Science - Political Science
Santa Rosa Junior College
Santa Rosa, CA12-2025
Skills
- Customer service
- Inventory management
- Public speaking
- Critical thinking
- Food handling certification
- Cleanliness and hygiene
- Sanitization
- Stocking and organizing
References
References available upon request.
Timeline
Ice Cream Server
Screamin' Mimis Ice Cream
07.2023 - Current
Sanitization Technician
Kelly A. Elward, Dds
05.2021 - 09.2021
Associate of Science - Political Science
Santa Rosa Junior College
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