Caitlin Dee
LaSalle,QC
Summary
Experienced professional with a strong background in administrative support, procurement, and client relations. Demonstrated expertise in office management, financial transactions, and vendor negotiations, consistently driving efficiency and accuracy. Proficient in Microsoft Office and various databases.
Overview
17
17
years of professional experience
Work History
Office Agent/Receptionist
Pearson Electrotechnology Centre (PEC)
05.2024 - 02.2025
- Answered inquiries regarding program eligibility, pre-requisites, and costs via telephone and in-person
- Provided support with student registration, Opus forms, and enrollment letters
- Monitored SRAFP for new and current applications;
- Collected and processed payments
- Managed student academic files
- Provided support for staff and administration
- Printed and entered exam
Buyer
Lester B. Pearson School Board
11.2023 - 05.2024
- Reviewed, analyzed, and processed purchase requisitions efficiently
- Sourced goods and obtained quotes from new and existing suppliers to optimize cost and quality
- Entered and confirmed purchase orders using ACHAT, ensuring accurate record-keeping
- Updated and maintained databases to support organizational operations
- Processed GL codes with precision to support financial reporting
- Communicated effectively with internal and external parties to facilitate smooth operations
Sourcing Manager
Phoenix Packaging International
06.2023 - 10.2023
- Worked with international suppliers to source products, ensuring quality and timely delivery
- Negotiated with suppliers for best quality and price, achieving cost-effective solutions
- Interacted with sales and customer service teams to determine optimal supply chain options tailored to client needs
- Followed up with global supply chain stakeholders to ensure timely responses and maintain operational efficiency
- Maintained a database of approved vendors and their associated information such as contact details, pricing structures
Centre Secretary
Pearson Adult and Career Centre (PACC)
03.2022 - 06.2023
- Processed and oversaw payroll activities, ensuring accurate data entry and compliance with regulations
- Conducted bank reconciliations to ensure the accuracy of financial transactions and maintain financial integrity
- Issued cheques and entered deposits using DOFIN, managing financial transactions efficiently
- Handled petty cash with accountability and meticulous record-keeping
- Proficiently managed monthly bank deposits with accuracy and precision
- Prepared financial reports, including balance sheets, and processed expense reports to support informed decision-making
- Purchased supplies and effectively communicated with vendors to ensure timely delivery and cost-effectiveness
- Assigned GL codes and submitted invoices to Accounts Payable, maintaining accurate financial records
- Utilized JADE to search databases for information, facilitating efficient data retrieval
- Served as a primary point of Human Resources contact for employees' questions, concerns, and inquiries, ensuring prompt resolution
- Opened and maintained new employee files, ensuring compliance with organizational standards
- Created and submitted HR forms, and managed service contracts, ensuring seamless operations
- Provided administrative support to the Director and other staff members
- Assisted with special projects or tasks related to departmental functions upon request
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested
Key Account Manager, National Sales
Renwil Inc.
10.2018 - 03.2022
- Managed and cultivated customer accounts, addressing needs and concerns to build strong relationships
- Developed new business projects with clients, identifying opportunities for sales quota achievement
- Assisted in product development across various home décor categories
- Completed costings for custom development projects, ensuring financial feasibility
- Negotiated contracts and successfully closed agreements with clients
- Generated reports to track sales performance, inventory levels, and maintained sales forecasts
- Set up vendor and quote sheets to streamline procurement processes
- Communicated and collaborated with various departments to ensure client satisfaction
- Actively pursued continuous learning to maintain a strong understanding of products, services, and industry trends
- Demonstrated skills in conflict resolution, task management, strategic thinking, and problem-solving
Ground Associate
Delmar International Inc.
12.2016 - 06.2017
- Entered data to produce shipment tenders and generated Bills of Lading (BOLs) to facilitate smooth logistics operations
- Tracked and traced shipments to ensure timely delivery and customer satisfaction
- Corresponded with customers to address queries via telephone and email, providing timely and accurate information
- Coordinated, scheduled, and monitored appointments with internal teams, carriers, and customers to streamline logistics operation
Logistics Coordinator/Back-Up Receptionist
Mark Edwards Apparel Inc.
09.2013 - 08.2016
- Generated pick slips for warehouse operations and sent invoices to customers, ensuring prompt and accurate processing
- Entered purchase orders and notified the warehouse of incoming goods, facilitating efficient inventory management
- Tracked incoming shipments and updated logs to maintain accurate records of inventory levels
- Verified, prepared, and submitted invoices to Accounts Payable, ensuring timely processing and payment
- Greeted clients, answered incoming calls, handled mail, and coordinated courier services to provide efficient administrative support
Team Lead - Audit & Quality Control Department
Beyond the Rack
10.2011 - 09.2013
- Matched supplier invoices with receivable reports in batch format to ensure accuracy in financial records
- Received and resolved discrepancies, entered data, and issued credit notes to maintain vendor relationships
- Processed returned items efficiently, ensuring proper documentation and inventory management
- Communicated effectively with internal teams to coordinate operations and resolve issues
- Filed various documents systematically to maintain organizational efficiency and compliance
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard
- Trained new staff in relevant processes and procedures
- Monitored team performance against targets, taking corrective action where necessary
- Ensured compliance with company policies and procedures throughout the team
Cashier Supervisor
Pharmaprix
08.2008 - 10.2011
- Provided friendly and helpful customer service, ensuring customer satisfaction and loyalty
- Supervised store operations and staff, ensuring smooth daily operations and adherence to company policies
- Reconciled daily cash deposits and lottery transactions accurately to maintain financial integrity
- Issued reimbursements and processed exchanges efficiently, resolving customer issues
Education
DEP - Secretarial Studies
Nova Career Centre
Châteauguay, QC10.2018
High School Diploma -
Beurling Academy
Verdun, QC06.2006
Skills
- Effective communication and interpersonal skills
- Organized with meticulous attention-to-detail
- Advanced data analysis skills
- Enthusiastic and solution-oriented
- Industry expertise
- Hands-on with management systems
Languages
English: Native/ Bilingual
French: Professional
Timeline
Office Agent/Receptionist
Pearson Electrotechnology Centre (PEC)
05.2024 - 02.2025
Buyer
Lester B. Pearson School Board
11.2023 - 05.2024
Sourcing Manager
Phoenix Packaging International
06.2023 - 10.2023
Centre Secretary
Pearson Adult and Career Centre (PACC)
03.2022 - 06.2023
Key Account Manager, National Sales
Renwil Inc.
10.2018 - 03.2022
Ground Associate
Delmar International Inc.
12.2016 - 06.2017
Logistics Coordinator/Back-Up Receptionist
Mark Edwards Apparel Inc.
09.2013 - 08.2016
Team Lead - Audit & Quality Control Department
Beyond the Rack
10.2011 - 09.2013
Cashier Supervisor
Pharmaprix
08.2008 - 10.2011
DEP - Secretarial Studies
Nova Career Centre
High School Diploma -
Beurling Academy
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