Caitlin Cripps
St Albert
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at The Torridon Hotel. Proven ability to enhance guest experiences through attention to detail and effective problem-solving. Experienced in training and collaboration, ensuring seamless operations and positive outcomes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Front of House Employee
The Torridon Hotel
03.2025 - 09.2025
- Greeted, assisted, and served customers, ensuring a welcoming environment.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Brewed coffee, espresso, and tea.
- Managed cash register operations, processing transactions accurately.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Followed safety and health regulations, promoting a safe environment for patrons.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Veterinary Technician's Assistant
Brintnell Veterinary Clinic
07.2024 - 03.2025
- Assisted veterinarians in administering medications and treatments to animals.
- Maintained cleanliness and organization in examination rooms and surgical areas.
- Supported veterinary staff during routine checkups, diagnostic procedures, and surgeries.
- Monitored animal behavior and vital signs for health assessment purposes.
- Managed inventory of medical supplies, ensuring timely restocking as needed.
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control sanitization.
House and Pet Sitter
Self-employeed
09.2023 - 03.2025
- Provided reliable care for pets, ensuring their safety and well-being during the owners' absence.
- Developed trusting relationships with clients through effective communication and consistent updates on pet status.
- Managed daily feeding schedules, medication administration, and exercise routines for various pet types.
- Maintained the cleanliness of homes and yards, adhering to client preferences and pet needs.
- Monitored pet behavior and health, promptly reporting any concerns to owners for timely intervention.
Tutor
Self-employed
10.2023 - 09.2024
- Developed personalized lesson plans to enhance student understanding and engagement in complex subjects.
- Collaborated with educators to align tutoring objectives with curriculum standards and learning goals.
- Implemented innovative educational tools to streamline lesson delivery and track student performance.
- Assessed student progress through regular evaluations, providing constructive feedback for improvement.
- Adapted teaching methods based on diverse learning styles and individual student needs.
Education
High School Diploma -
Paul Kane High School
St. Albert, AB06-2023
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Attention to detail
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Front of House Employee
The Torridon Hotel
03.2025 - 09.2025
Veterinary Technician's Assistant
Brintnell Veterinary Clinic
07.2024 - 03.2025
Tutor
Self-employed
10.2023 - 09.2024
House and Pet Sitter
Self-employeed
09.2023 - 03.2025
High School Diploma -
Paul Kane High School
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