Caitlin Cripps
St Albert
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at The Torridon Hotel. Proven ability to enhance guest experiences through attention to detail and effective problem-solving. Experienced in training and collaboration, ensuring seamless operations and positive outcomes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Front of House Employee
The Torridon Hotel
The Torridon, Torridon, Wester Ross, Scotland
03.2025 - 09.2025
- Greeted, assisted, and served customers, ensuring a welcoming environment.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Brewed coffee, espresso, and tea.
- Managed cash register operations, processing transactions accurately.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Followed safety and health regulations, promoting a safe environment for patrons.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Veterinary Technician's Assistant
Brintnell Veterinary Clinic
16635 50 St NW, Edmonton, AB T5Y 0S4
07.2024 - 03.2025
- Assisted veterinarians in administering medications and treatments to animals.
- Maintained cleanliness and organization in examination rooms and surgical areas.
- Supported veterinary staff during routine checkups, diagnostic procedures, and surgeries.
- Monitored animal behavior and vital signs for health assessment purposes.
- Managed inventory of medical supplies, ensuring timely restocking as needed.
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control sanitization.
House and Pet Sitter
Self-employeed
Edmonton, AB
09.2023 - 03.2025
- Provided reliable care for pets, ensuring their safety and well-being during the owners' absence.
- Developed trusting relationships with clients through effective communication and consistent updates on pet status.
- Managed daily feeding schedules, medication administration, and exercise routines for various pet types.
- Maintained the cleanliness of homes and yards, adhering to client preferences and pet needs.
- Monitored pet behavior and health, promptly reporting any concerns to owners for timely intervention.
Tutor
Self-employed
Edmonton, AB
10.2023 - 09.2024
- Developed personalized lesson plans to enhance student understanding and engagement in complex subjects.
- Collaborated with educators to align tutoring objectives with curriculum standards and learning goals.
- Implemented innovative educational tools to streamline lesson delivery and track student performance.
- Assessed student progress through regular evaluations, providing constructive feedback for improvement.
- Adapted teaching methods based on diverse learning styles and individual student needs.
Education
High School Diploma -
Paul Kane High School
St. Albert, AB06-2023
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Positive demeanor
- Attention to detail
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Front of House Employee
The Torridon Hotel
03.2025 - 09.2025
Veterinary Technician's Assistant
Brintnell Veterinary Clinic
07.2024 - 03.2025
Tutor
Self-employed
10.2023 - 09.2024
House and Pet Sitter
Self-employeed
09.2023 - 03.2025
High School Diploma -
Paul Kane High School