Caitlin Buick
Burlington,ON
Summary
Motivated and dedicated professional with hands-on experience in customer service, bartending, and retail management, including a third key position at Ardene. Adept at driving sales, leading teams, and providing exceptional customer service. Known for strong communication, problem-solving skills, and the ability to thrive in fast-paced environments. Eager to bring my experience and enthusiasm to a new retail opportunity, delivering excellent service and contributing to team success.
Overview
7
7
years of professional experience
Work History
Third Key Manager - 905-330-3603
Ardene
06.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Server / Bartender
East Side Mario's Restaurant
08.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender / Server - 905-975-6610
Squires Public House
03.2018 - 08.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Business General -
Mohawk College
Hamilton, ONBusiness Administration
Fanshawe College
London, None06-2025
Skills
- Customer service
- Computer skills
- Excel
- Time management
- Organization
- Multitasking
- Office 360
- Management experience
Timeline
Third Key Manager - 905-330-3603
Ardene
06.2024 - Current
Server / Bartender
East Side Mario's Restaurant
08.2022 - 01.2023
Bartender / Server - 905-975-6610
Squires Public House
03.2018 - 08.2022
Business General -
Mohawk College
Business Administration
Fanshawe College
Similar Profiles
DARWIN MANESEDARWIN MANESE
Sales Representative at ArdeneSales Representative at Ardene
FATIMA Hooria HASANFATIMA Hooria HASAN
Sales Associate at ArdeneSales Associate at Ardene
Alanna BesskkaystareAlanna Besskkaystare
Sales Associate at ArdeneSales Associate at Ardene
Yazmein Ahmed-ConliffeYazmein Ahmed-Conliffe
Sales Associate at ArdeneSales Associate at Ardene
VITALIY YAREMCHUKVITALIY YAREMCHUK
Appliance Installer at Self EmployedAppliance Installer at Self Employed