Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Buick

Burlington,ON

Summary

Proven multitasker and efficient organizer, I excelled at East Side Mario's by enhancing customer satisfaction and streamlining operations. Expert in Microsoft Excel and adept at managing high-pressure situations, my customer service and computer proficiency skills have consistently improved workplace efficiency and client relations without compromising service quality.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Independent Professional
Burlington, Ontario
01.2023 - Current

• Coordinated schedules, appointments, and travel arrangements to ensure efficient time management.

Prepared and managed professional documents and spreadsheets using Microsoft Word and Excel.

• Organized personal and professional records, maintaining detailed filing systems.

Handled confidential correspondence and managed daily communication via email, phone, and text.

• Performed errands, including managing purchases, deliveries, and other personal tasks as needed.

• Assisted with event planning and coordination, ensuring all logistics ran smoothly.

Server /Junior Bartender

East Side Mario's Restaurant
Burlington, Ontario
08.2022 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously, without compromising service quality.
  • Served food and beverages promptly, with focused attention to customer needs.
  • Worked with the POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Front Desk Host / Server

Squires Public House
Burlington, Ontario
03.2018 - 08.2022
  • Greeted guests upon arrival and provided exceptional customer service.
  • Managed reservations by answering phone calls and emails in a timely manner.
  • Ensured that all areas of the front desk were kept clean and organized at all times.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Education

Business Administration

Mohawk College
Hamilton, ON

Skills

  • Customer service
  • Computer skills
  • Microsoft Word / Excel
  • Time management
  • Filing
  • Organization
  • Multitasking

Timeline

Administrative Assistant

Independent Professional
01.2023 - Current

Server /Junior Bartender

East Side Mario's Restaurant
08.2022 - 01.2023

Front Desk Host / Server

Squires Public House
03.2018 - 08.2022

Business Administration

Mohawk College
Caitlin Buick