Caitlin Bollenbach
Fair Oaks
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
3
3
years of professional experience
Work History
Team Member
Capriotti's
01.2024 - Current
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Crew Trainer
McDonald's
03.2022 - 11.2022
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Identified skill gaps within the team and designed targeted training sessions to address them.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Sales Associate
Hot Topic
05.2021 - 12.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
American River College
Sacramento, CASkills
- Equipment Operation
- Complaint Resolution
- Cash Handling
- Decision-Making Capabilities
- Flexible Schedule
- Training and Mentoring
- Attention to Detail
- Collaboration and Teamwork
- Sales Expertise
- Product Knowledge
References
References available upon request.
Timeline
Team Member
Capriotti's
01.2024 - Current
Crew Trainer
McDonald's
03.2022 - 11.2022
Sales Associate
Hot Topic
05.2021 - 12.2021
High School Diploma -
American River College
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