Caitlin Boisse
Montreal,QC
Overview
12
12
years of professional experience
Work History
Line Manager - West Med, Israel
Mediterranean Shipping Company
Montreal
06.2016 - 09.2023
- Collaborated with other departments to ensure seamless operations across the organization.
- Played a pivotal role in achieving business growth targets through strategic planning and execution of initiatives.
- Assisted with budgeting processes, ensuring accurate financial forecasting and prudent resource management decisions were made.
- Built rapport with internal stakeholders, effectively communicating progress updates on critical projects regularly.
- Adapted quickly to changing industry trends, proactively identifying challenges, opportunities, and solutions for maintaining business success.
- Resolved issues quickly to maintain productivity goals.
- Delivered direct feedback to senior management regarding project visibility and status.
Cashier
Mondou
Chateauguay, QC
03.2014 - 05.2016
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Couche-Tard
Chateauguay, QC
02.2013 - 03.2014
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Restaurant Hostess
Tahiti
Chateauguay, QC
04.2011 - 03.2012
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
Bachelor of Arts -
06.2024
Associate of Arts -
05.2014
Skills
- Change Management
- Problem Solving
- Analytical Thinking
- Performance Management
- Decision Making
- Continuous Learning
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Line Manager - West Med, Israel - Mediterranean Shipping Company
06.2016 - 09.2023
Cashier - Mondou
03.2014 - 05.2016
Cashier - Couche-Tard
02.2013 - 03.2014
Restaurant Hostess - Tahiti
04.2011 - 03.2012
McGill - Bachelor of Arts,
Vanier College - Associate of Arts,