Dynamic manager adept at implementing strategies that enhance customer satisfaction and loyalty. Proven leadership during organizational change, ensuring operational excellence and team cohesion.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Manager
The Rock Shoppe
Destrehan
01.2025 - 10.2025
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Provided leadership during times of organizational change or crisis situations.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
Bachelor of Science - Business Administration And Management
University of New Orleans
New Orleans, LA
05-2024
Skills
Conceptual Creativity
Event Planning
Asana Software
Exceptional customer service
Writing, editing, and proofreading
Comedy Skills
Exceptional teaching methods
Accomplishments
Alpha Xi Delta Executive Board President
Cavalier of the Year
National Honor Society President
Student Body President
Art Club President
Certification
CPR Certified
Affiliations
Reading and Art
Cheer and Dance
Singing
Theatre and Improv
Stand-Up Comedy
Cleaning Award: Self Appointed
Languages
English
Professional
Timeline
Manager
The Rock Shoppe
01.2025 - 10.2025
Bachelor of Science - Business Administration And Management