Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Barker

Vancouver,BC

Summary

Highly motivated and energetic individual comfortable working in fast-paced environments. Exceptional interpersonal skills combined with proven ability to drive profitability, manage and nurture talent, and successfully implement challenging projects. Confident leader with distinguished team-building skills and excellent conflict-resolution abilities. Eager to learn and develop new skills with a strong work ethic.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Earls Kitchen + Bar
08.2022 - 11.2023
  • Responsible for supporting the general manager in day-to-day operations of the establishment.
  • Managed front-of-house staff, including servers, server assistants, bartenders, and hosts.
  • Enforced and adhered to high standards of cleanliness throughout work and serving stations to remain compliant with company policies and regulatory requirements.
  • Monitored inventory levels and ordered supplies as needed.
  • Swiftly and successfully resolved conflict resulting in customer satisfaction.
  • Trained front-of-house employees on restaurant policies and procedures, guest service techniques, and communication skills to promote positive experiences.
  • Worked alongside the general manager to develop and implement strategies for increasing sales and revenue.
  • Displayed strong leadership skills, excellent communication abilities, and the aptitude to work under pressure in a very faced paced working environment.

Sales Associate/Project Coordinator

Beyond Bread Artisan Bakery and Cafe
06.2017 - 05.2022
  • Helped customers complete purchases, locate items, made product recommendations as well as built relationships with customers to encourage repeat business.
  • Back of house working in food preparation - making sandwiches, condiments, salads, and soups.
  • Fully trained barista, skilled at latte art and able to work multiple espresso machines.
  • Creative director for Beyond Bread at the Vancouver Farmers Market during the summer of 2021 - this role included ordering equipment, scheduling meetings, engaging with vendors on behalf of Beyond Bread, managing deadlines and workflow, designing the tent space to appeal to potential new cliental and ensuring the tent encapsulated Beyond Bread's friendly and warm environment.

Contracted Employment for Tourism BC

Tourism BC
01.2021 - 03.2021
  • Performed essential administrative tasks to assist with a research project undertaken by Tourism BC.
  • Edited and corrected templates, ensuring every template was identical to one another as well as making certain all grammar and formatting was correct and professional.

Sales Associate/Server

East Is East
09.2018 - 03.2020
  • Trained in taking orders from customers, entering orders into a point-of-sale system, delivering food and drinks to tables, and ensuring customers have a satisfactory dining experience.
  • Responsible for setting and clearing tables, and handling payments from customers.
  • Had a confident knowledge of menu items, able to make recommendations to customers, and handled any customer complaints or issues that arise in a fast-paced work environment.

Education

Bachelor of Arts (Honours) - Political Science

Queen’s University
Kingston, ON
06.2022

Skills

  • Food Safe Level 1 Certification
  • Serving it Right Certification
  • POS Systems and Ordering Platforms
  • Microsoft Excel - Proficient
  • Microsoft Word, PowerPoint - Expert

Timeline

Assistant Manager

Earls Kitchen + Bar
08.2022 - 11.2023

Contracted Employment for Tourism BC

Tourism BC
01.2021 - 03.2021

Sales Associate/Server

East Is East
09.2018 - 03.2020

Sales Associate/Project Coordinator

Beyond Bread Artisan Bakery and Cafe
06.2017 - 05.2022

Bachelor of Arts (Honours) - Political Science

Queen’s University

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Caitlin Barker