Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Caite Scott

Saskatoon,SK

Summary

Dynamic professional with extensive experience in office administration and client relations. Proven track record in event planning and technical troubleshooting, enhancing team collaboration and streamlining workflows. Accomplished training and development leader, consistently delivering exceptional service and fostering a positive work environment. Recognized for exemplary customer service and strong relationship development.

Overview

9
9
years of professional experience

Work History

Corporate Administrator

Willowbrae Academy Corporate
04.2023 - 07.2025
  • Administrative support for CEOs and Franchisees
  • Help Desk Tier 1 support for company’s proprietary software and other technical equipment
  • Planning and executing Corporate Training Sessions and Special Events
  • Lead and coordinate the administration of cross-functional projects to streamline workflows and enhance team collaboration.

Night Manager

Muir Halifax, Luxury Collection Hotel by Marriott
, NS
10.2021 - 04.2023
  • Training and Development of new hires
  • Consistent service audits on staff and provided ongoing feedback
  • Developed Standard of Practice for newly opened hotel
  • Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Responsible for all hotel operations and departments throughout the shift

Salon Coordinator

Vitality Medi Spa
, NS
08.2018 - 10.2021
  • Managed appointment book for 20 service providers without conflicts
  • Hired, trained, and managed customer service team
  • Managed inventory stock levels for both retail and professional use items while adhering to budget guidelines
  • Helped establish COVID 19 prevention practices specifically to the salon and spa and continuously adapts to Public Health's most recent guidelines

Sales Coordinator

Delta Hotels by Marriott Bessborough
, SK
05.2016 - 08.2018
  • Prepared contracts, proposals, productivity reports, and estimates
  • Served as primary liaison between clients and the sales and event departments
  • Maintained a high level of professionalism, confidentiality and discretion at all times
  • Created marketing material

Education

College Diploma - Hotel And Resort Management

Georgian College
ON
06-2016

Skills

  • Client relations and support
  • Office administration
  • Event planning and coordination
  • Organizational skills
  • Technical troubleshooting
  • Training and development
  • Inventory management
  • Contract preparation

Volunteer Experience

Autism Nova Scotia, Autism Arts Program, 2024-2025

Assisted youth participants complete weekly art projects.

Timeline

Corporate Administrator

Willowbrae Academy Corporate
04.2023 - 07.2025

Night Manager

Muir Halifax, Luxury Collection Hotel by Marriott
10.2021 - 04.2023

Salon Coordinator

Vitality Medi Spa
08.2018 - 10.2021

Sales Coordinator

Delta Hotels by Marriott Bessborough
05.2016 - 08.2018

College Diploma - Hotel And Resort Management

Georgian College
Caite Scott