Summary
Overview
Work History
Education
Skills
Coaching
Timeline
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CAINAN TILL

Burlington

Summary

Accomplished marketing executive with a proven track record at TNT Marketing & Design and Workplace Elements Inc., adept at driving sales through strategic relationship management and innovative campaign development. Skilled in utilizing analytics to enhance decision-making and improve strategies, demonstrating strong communication and account management abilities.

Overview

14
14
years of professional experience

Work History

Owner

TNT Marketing & Design
02.2019 - Current
  • Founded and managed a full-service marketing and design company, providing customized solutions to clients across various industries.
  • Delivered expertise in website design and development, SEO strategies, social media marketing, Google Ads campaigns, and branding solutions to enhance client visibility and drive business growth.
  • Successfully built and led a team of professionals, overseeing project management, client relations, and end-to-end service delivery.
  • Fostered long-term client relationships through exceptional customer service and tailored marketing approaches.
  • Conduct research to understand market trends, customer behavior, and competitors to identify opportunities and improve strategies
  • Develop and execute marketing campaigns across multiple channels (digital, print, email, social media) aimed at increasing brand awareness and driving sales
  • Analyze the performance of marketing campaigns using tools like Google Analytics, and report on the effectiveness of strategies to optimize future efforts
  • Develop strategies to attract and convert leads through inbound marketing, email marketing, and targeted outreach

Account Executive

Workplace Elements Inc.
05.2015 - 11.2023
  • Built and strengthened relationships with new and existing accounts to drive revenue growth
  • Trained clients on product features and updates
  • Designed program and maintenance plans to monitor product inventories
  • Reported sales data to upper management for review
  • Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller
  • Leveraged CRM tools to track client interactions, manage pipelines, and ensure accurate reporting for strategic decision-making.(specifically Salesforce and hubspot)
  • Acted as a trusted advisor to clients, offering innovative solutions to enhance workplace functionality and aesthetics.
  • Oversaw the coordination of product receiving, delivery, and final walkthrough to ensure seamless project completion and client satisfaction.
  • Scheduled and managed delivery logistics, ensuring timely and efficient transportation of products to project sites.
  • Collaborated with vendors, warehouse staff, and installation teams to address and resolve any issues with damaged or missing items promptly.
  • Maintained detailed records of inventory, deliveries, and client feedback to support continuous improvement and operational efficiency.

Arborist

Lions Gate
03.2012 - 03.2015
  • Operated specialized equipment, including stump cutters and Bobcats, to efficiently remove stumps and assist with tree removals for city-contracted projects.
  • Collaborated with a skilled team to complete municipal contracts, ensuring timely and safe execution of stump and tree removal tasks.
  • Conducted routine inspections and maintenance of equipment to ensure optimal performance and minimize downtime.
  • Maintained and operated wood chipper safely to minimize accidents and keep equipment properly functioning
  • Cut back and trimmed bushes and hedges to support well-designed landscapes
  • Loaded and unloaded trucks and trailers
  • Performed basic tree pruning, watering and fertilizing

Customer Service Representative

U-Haul
05.2011 - 01.2012
  • Provided primary customer support to internal and external customers
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
  • Answered product and service questions, suggesting other offerings to attract potential customers
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints

Education

Bachelor of Business Administration And Management - Business Administration

Niagara College
Niagara Falls, ON
03.2013

High School Diploma -

Clarkson Secondary School
01.2006

Skills

  • Relationship building and management
  • Account servicing
  • Forecast Preparation
  • Product and Service Sales
  • Progress Reporting
  • Written and verbal communication
  • Territory Management
  • Account management
  • Service management
  • Order management

Coaching

Coach, Mississauga Twins, Mississauga, ON, 04/01/12, Present, Coached individual participants in skills necessary to excel in sport., Provided training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, and tours., Created and implemented new drills to increase team performance., Developed regular practice schedule and organized practice time to provide both individual and team development.

Timeline

Owner

TNT Marketing & Design
02.2019 - Current

Account Executive

Workplace Elements Inc.
05.2015 - 11.2023

Arborist

Lions Gate
03.2012 - 03.2015

Customer Service Representative

U-Haul
05.2011 - 01.2012

High School Diploma -

Clarkson Secondary School

Bachelor of Business Administration And Management - Business Administration

Niagara College

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CAINAN TILL