Cailie-Ann Vokey
Goulds,NL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Accounts Receivable Assistant
Bennetts Home Hardware Building Centre
04.2021 - 02.2024
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Developed and implemented strategies to improve collection processes and reduce overdue payments.
- Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
- Received our weekly inventory and was responsible for uploading in our system and wrote up and submitted all the claims reports.
- returned and made sure we got our money back from all warranty's (hot water boilers, lawn mowers, etc).
- Have experience on cash, stocking shelves, in the paint section and also lumber).
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Answered customer questions and concerns.
- Ensured accurate reporting of monthly revenue by conducting thorough account audits.
- Reduced outstanding balances by consistently following up on delinquent payments with clients.
- Handled day-to-day accounting processes to drive financial accuracy.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Investigated account discrepancies by obtaining and verifying information from customer service and sales department staff.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Assisted with month-end closing procedures, verifying data accuracy and reconciling any discrepancies found.
- Counted up payrolls hours.
- Generated monthly accounts receivable reports to submit developments for management review.
- Used Excel and [Type] databases to total, debit and credit accounts.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Posted cash and check receipts by entering and verifying transactions from local deposits and lockboxes.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Matched purchase orders with invoices and recorded necessary information.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Education
High School Diploma -
St. Kevin's High
Goulds, NL06.2021
Skills
- Sage 50
- Payment Processing
- Payroll
- Positive Customer Engagement
- Retail Merchandising
- Organization
- Friendly and Helpful
- Attention to Detail
- Cash Handling Accuracy
- Merchandise Receiving and Handling
- Cash Drawer Management
- Inventory Tracking
Languages
English
Professional Working
Dance, Reading, and Self care
I dance two days a week with The Dance Centre and have since I was three. Which not only gave me the opportunity to make strong connections with teachers but also gave me the opportunity to volunteer with the younger groups in their classes
I love sitting down at the end of the day and start reading whatever book im reading in the moment.
And I really love all things self care, whether its doing something spiritual for my mind or as simple as my skin care.
Additional Information
Currently enrolled in Academy Canada completing my Hair Stylist course. I will be finished this program in November 2024. My availability is Mondays, Tuesdays in the evening and the weekends.
Timeline
Accounts Receivable Assistant
Bennetts Home Hardware Building Centre
04.2021 - 02.2024
High School Diploma -
St. Kevin's High
Similar Profiles
Stefon OpikokewStefon Opikokew
Warehouse Associate at Home Hardware Building CentreWarehouse Associate at Home Hardware Building Centre
Antoinette TruswellAntoinette Truswell
Retail Worker at Home Hardware Building CentreRetail Worker at Home Hardware Building Centre
Austin HuebnerAustin Huebner
Lumber Yard Attendant at Home Hardware Building CentreLumber Yard Attendant at Home Hardware Building Centre