Caileigh Wong-Shue
Richmond Hill,ON
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Development Support Worker - Permanent
York Region District School Board
04.2023 - Current
- Working with children and youth ages 5 years old – 18 years old in groups and 1:1 who have exceptionalities and require assistance during transitions, daily activities and navigating tasks
- Deliver I.E.P, managed documentations, and set out interventions or strategies
- Assist teacher(s) and Resource staff in planning, development, and implementation of student I.E.P
- Assist in preparation of materials and monitoring of programs
- Active member of school team to ensure safety and success
- Assisting with behavioral needs
- Assisting with emotional/behavioral coping strategies and conflict resolution
- Assist with on-going assessment of student programs and writing daily anecdotal reports and records
- Attend meetings as requested
- Support students in community integration and work placements
- Working in both community classrooms and streamline
- Assisted students with daily needs to maintain self-esteem and general wellness.
- Helped Students manage and reach individual goals, supporting independent progression and social skills.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with students by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept students engaged in social networks and communities for personal health and growth.
Group Service Worker
Geneva Autism
04.2023 - 09.2023
- Working with children and youth ages 7 years old – 30 years old in groups and 1:1 with Autism Spectrum Disorder
- Navigate and ensure required assistance during transitions, daily activities and navigating tasks
- Create activities and facilitate
- Maintain daily updates and routines in coordination with guardians
- Relationship building with peers in collaborating with team
- De-escalate conflicts and build resolution
Support Teacher and Early Childhood Assistant
Vincent Massey Academy
08.2022 - 01.2023
- Working with children ages 18 months – 5 years old in groups and 1:1 who require assistance during transitions
- Assisting with emotional/behavioural coping strategies and conflict resolution
- Working with students on their IEP’s
- Report progression back to ECE’s and collaboration on daily tasks
- Program implementation
- Curriculum formulating and updating to the standards of CCYEA/AQI
- Engaging all students in routines and lessons
- Assisting with transitions
- Implementing and engaging all students using ELECT framework based on the students’ interests, physical, social, cognitive, intellectual needs
- Managing a learning environment where it is meaningful and
- Documentation updates and ensuring safety of children
- Advocating policies, procedures and philosophy of VMA
- Connecting with parents and guardians with their pertinent information and circle back to teams
- Maintain safe environment
Early Childhood Assistant
Newstead Academy
06.2022 - 12.2022
- Working with children ages 18 months – 2 years old
- Working collaboratively with ECE to plan weekly lessons, daily activities and implement schedules
- Ensure safety, well-being and supporting children through their day
- Safety checks: transitioning between indoor to outdoor
- Organize and keep documentations up to date, daily – proficient with ‘HiMama’: logging in photos, activities, meals, diapering, temperature, supplies, mood and etc
- Contacting parents and maintaining communication with them throughout the day
- Facilitating circle time, and play-based activities
- Regularly changing and diapering; potty training, and sanitization of both change rooms/classroom
- Organizing and maintaining the integrity of the classroom
- Creating bulletin boards and contributing to classroom design for parents and kids
- Ensure all regulatory, ministry standards are upkept
Early Childhood Assistant
Four Seasons Childcare
10.2021 - 06.2022
- Working with children ages 18 months – 3 years old
- Always ensuring the safety and wellbeing of children
- Daily diligent play yard safety check
- Working collaboratively with teachers and assistance to plan panel, lesson planning, daily activities, and facilitating circle time with children
- Consistently engaging and being with children while they explore and learn on the go
- Ensuring all regulatory standards required by federal, provincial, and municipal governments are always maintained
- Supervising and implementing punctual schedules
- Maintaining consistent school cleanliness including the organization of materials, classroom visual displays, bulletin, and announcement boards
- Application of Reggio-Emilia development for meeting children’s healthy development for physical, emotional, social exploration and well being
- Ensuring all documents are up to date daily: medical: allergies and medication, health and safety, attendance, updated 'mykidsdailyreports,' and daily log
- Maintaining in contact with parents through regular communication
- Ensuring children come in with extra supplies
- Helping with parent drop off and pick up
Child and Youth Worker (Internship)
Crawford Adventist Academy
09.2021 - 04.2022
- Working with students ranging from JK – Grade 12
- Collaborating within the classroom, assisting students with one-on-one assistance and those who had a IEP
- Assisting student(s) with ASD, and experienced PTSD to successfully complete day to day tasks and provide support for educational, emotional and social needs
- Lesson planning, creating projects for behavioural management and individualized needs, assisting in the classroom to conduct lessons
- Managed classroom behaviours and established relationships with students, teachers, and other staff
- Creating new innovations for future programs to help students achieve their academic and life goals
Child and Youth Worker (Internship)
Moraine Hills Public School
01.2019 - 06.2019
- Worked with students ages 5 to 14 years of age who displayed ADHD, Autism Spectrum, Disruptive Behaviour Disorders and OCD
- Participated/taught anti-bullying lessons and run activities along with helping implement fair, kind play on the playground
- Assisted and manage students in the classroom setting, and provided help to students with personal and school problems
- Build relationships with students and contributed to recess activities: help students who are anti-social to be included into the community
Coach & Assistant Trainer
Unionville Milliken Mills Soccer Club
07.2014 - 09.2018
- Plan and execute team games and practice sessions and worked with children from 4-15
- Focused on building technique skills, interpersonal skills with players, and learning to implement safe, respectful play on the pitch
- Organized activities for special events along with refereeing games and manage equipment setup
- Professionally interacted with other industry professionals, trainers and coaches communicated club information with players and parents by social media and direct email & direct calls
Camp Leader
Uplands Golf & Ski Club
07.2018 - 08.2018
- Worked with children between the ages of 7-14
- Created and organized daily schedules, check ins, equipment
- Facilitated group activities and maintained watch over groups of youth
- Ensured healthy and safety of the kids was always tended to
- Taught and assisted golf lessons
- Maintained cleanliness of the country club space
- Provided hospitality services
Education
Bachelor of Arts - Child and Youth Care, Sociology, Psychology
Toronto Metropolitan University (Formerly known as Ryerson University)
04.2022
Extended High School Diploma -
Blyth Academy
Thornhill, ON06.2018
High School Diploma -
Jean Vanier Catholic High School
Richmond Hill, Toronto06.2017
Skills
- Emotional and Behavioral Support
- Confidentiality and Privacy
- Multitasking Abilities
- Life Skills Development
- Strong Documentation abilities
- Professional Demeanor and Etiquette
- Community Integration
- Problem-Solving
- Excellent Communication
- Time Management
Certification
- Member of the Ontario Association of Child and Youth Care
- Standard First Aid and CPR Level C Certified
- Worker Health and Safety Assessment
- York Region: Challenging Behaviour and Communication Strategies
- York Region: Understanding Autism Spectrum Disorder
Accomplishments
Recognized Honor’s Rolls Graduate – June 2017
Phone
647, 527-9802
Languages
English
Native or Bilingual
Timeline
Development Support Worker - Permanent
York Region District School Board
04.2023 - Current
Group Service Worker
Geneva Autism
04.2023 - 09.2023
Support Teacher and Early Childhood Assistant
Vincent Massey Academy
08.2022 - 01.2023
Early Childhood Assistant
Newstead Academy
06.2022 - 12.2022
Early Childhood Assistant
Four Seasons Childcare
10.2021 - 06.2022
Child and Youth Worker (Internship)
Crawford Adventist Academy
09.2021 - 04.2022
Child and Youth Worker (Internship)
Moraine Hills Public School
01.2019 - 06.2019
Camp Leader
Uplands Golf & Ski Club
07.2018 - 08.2018
Coach & Assistant Trainer
Unionville Milliken Mills Soccer Club
07.2014 - 09.2018
Extended High School Diploma -
Blyth Academy
High School Diploma -
Jean Vanier Catholic High School
Bachelor of Arts - Child and Youth Care, Sociology, Psychology
Toronto Metropolitan University (Formerly known as Ryerson University)
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