Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Caiden Pak

San Diego

Summary

Dynamic and customer-focused server with extensive experience at BJs Restaurants Inc. Proven ability to enhance dining experiences through effective communication and suggestive selling. Skilled in multitasking and organization, ensuring timely order delivery while fostering warm relationships with guests. Committed to addressing dietary needs and resolving issues to maintain satisfaction.


Overview

4
4
years of professional experience

Work History

Server

Bjs Restaurants Inc
05.2024 - Current
  • Processed orders and sent to kitchen employees for preparation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Server

Harbor Chase Senior Living
09.2023 - 01.2024
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Worked patiently with older people and was attentive to their every needs.

Server

Buffalo Wild Wings
01.2023 - 08.2023
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Answered customers' questions, recommended items, and recorded order information.

Server

Olive Garden Restaurant
02.2022 - 11.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Independence High School
Frisco, TX
04-2022

Skills

  • Table resetting
  • Order delivery practices
  • Daily specials memorization
  • Team member support
  • Hostess support
  • Multitasking and organization
  • Suggestive selling

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Timeline

Server

Bjs Restaurants Inc
05.2024 - Current

Server

Harbor Chase Senior Living
09.2023 - 01.2024

Server

Buffalo Wild Wings
01.2023 - 08.2023

Server

Olive Garden Restaurant
02.2022 - 11.2022

High School Diploma -

Independence High School

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Caiden Pak