Cagdas Aslan
Toronto,Canada
Summary
With over 4 years of expertise in real estate office administration and a proven track record as a security guard/supervisor for over 2 years, this highly skilled professional seeks to leverage strong organizational and leadership skills to contribute effectively in a dynamic work environment. Proficient in utilizing computer programs to enhance operational efficiency, coupled with a technology-inclined nature, possesses strong troubleshooting capabilities and a customer-oriented attitude. Extensive experience in providing network and software support to users, as well as developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Canadian Tire / Security Site Supervisor
GardaWorld Security Services
05.2023 - Current
- Supervisor of Site Security Operations under the direction of the Site Manager.
- Issue warning tickets to vehicles that violate regulations within the assigned work area.
• Responsible for training and coaching site security officers in their job duties.
• Maintain compliance and discipline of site staff in accordance with company policies and procedures.
• Supervise and manage guards to ensure all client expectations are met.
• Submit detailed reports in a timely manner according to company reporting standards and protocols.
• Discipline team members as necessary and ensure proper documentation is submitted to the company head office.
• Engage with the public using strong oral communication, interpersonal, analytical, and problem-solving skills.
• Provide excellent customer service to the public in person or over the phone in a professional manner.
• Seek out new methods and technologies to enhance output.
• Capable of multitasking, supervising staff, and motivating guards when required, with strong dispute resolution and decision-making skills.
• Ability to work under pressure and enforce safety/security regulations.
• Establish and implement the company's standards of deportment.
• Safely use and maintain company computer programs and equipment; knowledgeable in MS Office, Kantech, and ExacqVision for camera/access control operations.
• Investigate suspicious vehicles or activities and provide access to security-sensitive areas to authorized individuals.
• Respond to all access and environmental alarms.
• Remove unauthorized persons from city property and issue Provincial Offense Notices or Trespass Cautions to violators in accordance with the Trespass to Property Act and relevant bylaws.
• Exercise powers of arrest and detention.
• Identify hazardous situations that could jeopardize public or staff safety.
• Conduct visual checks and investigate personal and property-related incidents.
• Assist the public and staff in resolving situations by offering advice and guidance.
• Perform emergency first aid services to the public and staff as necessary.
• Assist team members in dealing with volatile situations and participate in training as a coach officer, as assigned.
• Communicate effectively by generating security reports and emails for all incidents in accordance with procedures.
• Staff the control room; enter, maintain, and collect information. - Monitored and enforced designated handicap parking zones to ensure compliance with accessibility regulations, issued fines for violations, and educated the public on the importance of reserved parking spaces for individuals with disabilities.
Security/Front Desk
Paragon
09.2022 - 01.2023
- Utilized basic computer skills to complete reports and log daily activity
- Regularly monitored security cameras and identified potential security threats
- Wrote incident reports and regularly patrolled premises
- Monitored alarms and performed regular security checks
- Investigated suspicious activity and responded to emergencies
- Successfully diffused potentially dangerous situations and assisted patrons in need.
Office Administrator
Remax
01.2014 - 01.2018
- Greeted clients and visitors upon arrival at real estate office
- Answered phone calls, addressed inquiries, and provided information about available properties
- Scheduled appointments for property viewings and meetings with real estate agents
- Maintained organized filing systems for property listings, contracts, and client information
- Processed paperwork related to property transactions, including purchase agreements and leases
- Collected and recorded payments for rental deposits or property purchases
- Coordinated with real estate agents to ensure timely completion of transactions
- Updated and managed property listings on theoffice website and other platforms.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
Education
High School Diploma -
Central Toronto High School
Toronto, ON07.2022
Professional Police Courses -
Centennial Collage
Scarborough07.2022
Skills
- Knowledge of traffic by-laws and regulations
- Verbal and written communication
- Office Administration
- Excellent self-control and negotiation skills
- Prepare paperwork for warning ticket
- Fast Learner, Decision Maker
- Proficient in administrative tasks and report writing
- Adaptability to work various shifts, including holidays
- Continuous improvement mindset
- Leadership and supervision
- Experience with parking enforcement technology
- Microsoft Excel
- Multitasking Skills
- Time Management
Certification
- G license
- OACP
- Security guard or private investigator licence
- First Aid and CPR
- M license
Languages
English
Turkish
References
- Alex Bazga, Manager, GardaWorld, Alexandru.Bazga@garda.com, 437-333-0214
- Victoria Grace Sears, 289-925-4459
- Prabjot Singh, GardaWorld, 437-333-0214
Timeline
Canadian Tire / Security Site Supervisor
GardaWorld Security Services
05.2023 - Current
Security/Front Desk
Paragon
09.2022 - 01.2023
Office Administrator
Remax
01.2014 - 01.2018
High School Diploma -
Central Toronto High School
Professional Police Courses -
Centennial Collage
- G license
- OACP
- Security guard or private investigator licence
- First Aid and CPR
- M license
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