Caesie Tamayo
15047 134 Street NW Edmonton,AB
Summary
Versatile and dynamic professional with proven multitasking and organizational abilities, honed at Tim Hortons and Dollarama. Excels in computer skills and problem-solving, significantly enhancing team productivity and customer satisfaction. Demonstrates a keen attention to detail and a positive attitude, driving efficiency and fostering a supportive work environment.
Healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and patient-centered approach.
Overview
13
13
years of professional experience
Work History
Medical Office Assistant
Donald R. Chan Professional Corporation
05.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
Food Counter Attendant
Tim Hortons
10.2018 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
Supervisor
Pods Adventure LTD O/a Tim Hortons
03.2020 - 12.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Supervisor
Bryco Holdings O/a Tim Hortons
10.2012 - 04.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Food Preparation Worker
NAIT(Northern Alberta Institute of Technology)
08.2017 - 02.2018
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Key Holder Supervisor
Dollarama
08.2012 - 10.2014
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Education
Medical Office Assistant
Qcom College of Technology
Calgary, AB01-2022
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- Attention to detail
- Positive attitude
Languages
English
Professional Working
Tagalog
Full Professional
Timeline
Medical Office Assistant
Donald R. Chan Professional Corporation
05.2023 - Current
Supervisor
Pods Adventure LTD O/a Tim Hortons
03.2020 - 12.2022
Food Counter Attendant
Tim Hortons
10.2018 - Current
Food Preparation Worker
NAIT(Northern Alberta Institute of Technology)
08.2017 - 02.2018
Supervisor
Bryco Holdings O/a Tim Hortons
10.2012 - 04.2018
Key Holder Supervisor
Dollarama
08.2012 - 10.2014
Medical Office Assistant
Qcom College of Technology
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