Caelia Abenoja

Montreal,QC

Summary

Dedicated and reliable student with strong sense of responsibility, exceptional time management skills, and flexible schedule. Demonstrates excellent judgment in decision-making and is committed to delivering high-quality work. Proactively seeks opportunities to showcase abilities to colleagues and supervisors, consistently striving to exceed expectations.

Overview

years of professional experience

Work History

CASHIER

McDonald's

Montreal, QC, Canada

12.2022 - Current

Handled distribution of customer orders effectively.
Taking customers' orders.
Gathered and analyzed customer feedback to enhance survey quality.
Prepared various coffee beverages with consistency and efficiency.
Maintained cleanliness of the lobby and washrooms.
Processed online and mobile orders for platforms like Uber, Skip, and DoorDash.
Ensured accurate handling of customer transactions via cash, credit card, and check payments.
Managed issues raised by customers with promptness and politeness.
Managed financial exchanges including payments and returns.
Communicated details of ongoing deals, customer rewards programs, and limited-time offers.

WAITER/HOST/BUS BOY/SERVER

La republika

Montreal, QC, Canada

06.2021 - 08.2023

Executed opening and closing responsibilities, including restocking supplies.
Coordinated proper table arrangements prior to guest seating.
Provided support to servers by delivering food and refilling beverages.
Effectively coordinated dining experiences for multiple groups in a bustling environment.
Offered insightful recommendations regarding menu options.
Built strong relationships with co-workers, management team members, and customers using positive communication.
Managed diverse tasks efficiently demonstrating robust organization.
Ensured compliance with health department regulations for food and beverage handling.
Regularly checked back with guests to ensure satisfaction with their meals
Handled billing procedures and completed transactions efficiently.
Cleared tables promptly to enhance workflow efficiency.
Collaborated effectively with front-of-house staff and kitchen team to ensure seamless order updates.
Arranged linens, dishes, and silverware on tables.
Addressed customer concerns with efficient and timely resolutions.
Trained incoming waitstaff for consistent compliance with established practices.
Ensured cleanliness by removing trash and maintaining tidy spaces.
Managed incoming calls to coordinate reservation bookings.

Skills

Interpersonal communication
Time management skills
Customer Relations
Refunds and exchanges
Basic Math Competence
Organizational abilities
Fast learner

Cash handling
Punctual
Restaurant experience
Cleaning
Food service
Teamwork
Serving experience

Languages

English

Native or Bilingual

French