Caelen Easton
Guelph
Summary
Motivated and detail-oriented university student with a strong work ethic and excellent communication skills. Passionate about the hospitality industry and dedicated to delivering exceptional customer service. Currently seeking a part-time position to gain valuable industry experience and support post-secondary education. Highly adaptable, eager to learn, and committed to providing a positive guest experience.
Overview
7
7
years of professional experience
Work History
Sales Associate
HomeSense TJX
08.2024 - Current
- Greeting customers in a friendly manner; answering questions regarding merchandise items, prices, and brands and providing information on promotions, TJX Canada policies and procedures
- Demonstrating a high degree of customer service while processing all refunds, exchanges, and purchases under company guidelines
- Operating the point-of-sale (POS) system, processing payments, ensuring customers have a positive experience, and keeping the store clean and tidy
Dietary Aide
Timmins and District Hospital
02.2023 - 06.2024
- Assist with the preparation of food items for serving meals
- Serve and take orders from hospital patients as per therapeutic guidelines
- Perform cleaning duties as per the cleaning schedule and job routines
- Follow sanitation and safety procedures on an ongoing basis for all kitchen equipment
- Perform other duties as directed by the Manager of Support Services or Cook
Cafeteria Aide
Timmins and District Hospital
10.2022 - 08.2023
- Prepared and cooked food for the following day's service, ensuring efficiency in meal production
- Assisted with food service, providing fresh meals to staff and visitors
- Managed inventory by restocking and organizing food supplies
- Operated the cash register and processed transactions accurately
- Maintaining a clean and safe environment for staff and visitors
Server
Timmins and District Hospital
10.2022 - 08.2023
- Provided friendly and efficient customer service, greeting guests with professionalism
- Took and processed food and beverage orders accurately and efficiently
- Prepared coffee, baked goods, and food items while ensuring quality and consistency
- Handled cash and electronic transactions using the point-of-sale (POS) system
- Maintained a clean and organized workspace while adhering to food safety standards
Summer Counsellor
Science Timmins
06.2022 - 08.2022
- Fostered a positive learning environment, demonstrated positive behaviour, and modeled teamwork
- Assisted in weekly and daily schedules, considering attendants' ages and interests
- Provided guidance and support for children with mental and physical limitations
- Participated in the procurement of supplies and equipment needed for camp activities
Sales Associate
Winners TJX
04.2021 - 05.2022
- Operated cash register for cash, debit, and credit card transactions with excellent accuracy
- Prepared merchandise for the sales floor by pricing and tagging
- Helped customers locate products and checked store systems for merchandise at other sites
- Provided valuable assistance to customers regarding store policies and inquiries
- Maintained a clean work environment in line with Covid-19 protocols
Referee
Timmins Ringette Association
11.2017 - 02.2020
- Maintained an excellent attendance record, consistently arriving to work on time
- Communicated with coaches, players, parents, and fans
- Remained professional in high-pressure situations
- Assessed players and equipment to verify conformance to event rules and safety standards
Education
Bachelor of Applied Science - Nutrition & Dietetics
University of Guelph
Guelph, ON04-2027
Ontario Secondary School Diploma -
Timmins High and Vocational School
Timmins, ON06.2022
Skills
- Food Handling Certified
- Smart Serve Certified
- Customer Service in Hospitality
- Customer Transaction Processing
- Service-Oriented Communication
- Performance Under Time Constraints
- Effective Communication
- Collaborative Teamwork Abilities
- Driven Problem-Solving
- Critical Thinking Skills
- Effective Multi-Tasking
Hobbies and Interests
- Physical fitness
- Nutrition & Healthy Living
- Outdoor Activities
- Working in the Food & Hospitality industry
Timeline
Sales Associate
HomeSense TJX
08.2024 - Current
Dietary Aide
Timmins and District Hospital
02.2023 - 06.2024
Cafeteria Aide
Timmins and District Hospital
10.2022 - 08.2023
Server
Timmins and District Hospital
10.2022 - 08.2023
Summer Counsellor
Science Timmins
06.2022 - 08.2022
Sales Associate
Winners TJX
04.2021 - 05.2022
Referee
Timmins Ringette Association
11.2017 - 02.2020
Ontario Secondary School Diploma -
Timmins High and Vocational School
Bachelor of Applied Science - Nutrition & Dietetics
University of Guelph
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