Caelan Hall
Kanata,ON
Summary
Dynamic and dedicated professional with a strong work ethic, experienced at Sobeys as a Grocery Team Member, as well as 19th Tee as a Course Attendant. Proven ability in stock management and maintaining cleanliness, while delivering exceptional customer service. Recognized for effectively resolving customer complaints and enhancing the company's appearance, contributing to a positive experience.
Overview
2
2
years of professional experience
Work History
Grocery Team Member
Sobeys
05.2024 - 12.2024
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
Golf Course Groundskeeper
19th Tee
05.2023 - 11.2023
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Checked driving range and grounds daily to identify and manage maintenance needs.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Observed guests for proper use of equipment and respectful behavior on property.
- Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
Education
High School Diploma -
West Carleton Secondary School
Dunrobin, ON06-2025
Skills
- Store maintenance
- Stock management
- Cleanliness and hygiene
- Shelf stocking
- Golf course maintenance
- Safety awareness
- Course etiquette
- Strong work ethic
- Time management
- Customer assistance
- Teamwork and collaboration
- Equipment maintenance
Languages
French
Limited Working
Timeline
Grocery Team Member
Sobeys
05.2024 - 12.2024
Golf Course Groundskeeper
19th Tee
05.2023 - 11.2023
High School Diploma -
West Carleton Secondary School
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