Caelan Gilliam
Scotts Valley
Summary
Proven in enhancing customer experiences and sales at Alliance Manufactured Homes through effective client relationships and marketing strategies. Demonstrated reliability and excellent communication, boosting transaction accuracy and team efficiency. Mastered cash handling and conflict resolution, contributing to a positive shopping environment and operational success.
Overview
3
3
years of professional experience
Work History
Retail Associate
Santa Cruz Beach Boardwalk
05.2024 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Sales Coordinator
Alliance Manufactured Homes
02.2023 - 01.2024
- Became proficient with marketing and creating flyers
- Increased sales revenue by establishing solid relationships with clients and identifying new business opportunities.
Ride Operator
Santa Cruz Seaside Company
06.2021 - 09.2021
- I followed safety procedures for operating, loading, and unloading passengers from amusement park rides.
- I adapted quickly to new ride assignments, learning efficient operation techniques to minimize downtime between shifts.
- I enhanced rider experience by enforcing safety procedures and providing clear instructions.
- I collaborated with team members to maintain a clean, organized, safe ride area for guests.
Education
Bachelor of Science - Psychology
Clemson University
Clemson, SC05.2027
High School Diploma -
Monte Vista Christian
Watsonville, CA05.2023
Skills
- Reliability
- Customer Engagement
- Positive and engaging demeanor
- Cash Handling Accuracy
- Reliability and punctuality
- Verbal and written communication
- Customer Service
- Time Management
Accomplishments
- IB Diploma
- Club co-president
Timeline
Retail Associate
Santa Cruz Beach Boardwalk
05.2024 - Current
Sales Coordinator
Alliance Manufactured Homes
02.2023 - 01.2024
Ride Operator
Santa Cruz Seaside Company
06.2021 - 09.2021
Bachelor of Science - Psychology
Clemson University
High School Diploma -
Monte Vista Christian
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